Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexander Mohrman

New Caney

Summary

Dynamic and dedicated professional with a strong background in customer service at Murphy USA. Proven ability to enhance customer loyalty through effective problem-solving and relationship-building. Skilled in cash handling and safety protocols, while fostering teamwork and collaboration. Committed to creating welcoming environments and ensuring operational excellence. Currently enrolled in automotive technician certificate program. Currently seeking an automotive technician position to enhance my skills as I continue my education.

Overview

5
5
years of professional experience

Work History

Gas Station Attendant

Murphy USA
07.2024 - 01.2025
  • Maintained clean and orderly work station.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Built trustful relationships with customers to encourage return visits.
  • Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
  • Managed merchandise displays effectively, keeping shelves stocked and visually appealing for shoppers'' convenience.
  • Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
  • Trained new hires in company policies and procedures, fostering a productive work atmosphere from day one.

Scare Actor

Haunted Drive
09.2021 - 10.2023
  • Maintained high energy levels throughout long shifts, ensuring consistency in scare intensity from start to finish.
  • Enhanced guest experience by embodying various scare roles and maintaining character throughout performances.
  • Teamed on clean up of set and location at end of performance to prepare for next performance.
  • Utilized improvisational techniques when interacting with guests, creating a unique experience for each visitor.
  • Promoted safety for both actors and guests by adhering to all guidelines and protocols during performances.
  • Improvised character presentation and conversations with guests to provide immersive experience.
  • Collaborated with other performers for scene and character development.

Assistant Coach

Relson Gracie -Houston
03.2020 - 03.2021
  • Developed strong relationship with students to assist in reaching goals, build trust and rapport.
  • Promoted positive behavior among students as a role model consistently demonstrating good sportsmanship principles.
  • Ensured safety of all students during practice sessions by enforcing proper techniques and closely monitoring adherence to safety protocols.
  • Fostered sportsmanship and discipline among students through example and direct mentorship.
  • Led practice sessions to refine kickboxing tactics and individual skills.
  • Utilized various coaching models and techniques to maximize student success.

Education

Associate of Arts - General

Lonestar
Kingwood, TX

No Degree - Automotive Technician Certificate

Lonestar
Houston, TX
05-2027

Skills

  • Customer service and assistance
  • Teamwork and collaboration
  • Punctual and reliable
  • Self-motivation and initiative
  • Adaptability and resilience
  • Friendly and outgoing
  • Organizational growth
  • Safety protocol
  • Safety awareness
  • Time management
  • Critical thinking
  • Decision-making
  • Good judgment
  • Attention to detail

Timeline

Gas Station Attendant

Murphy USA
07.2024 - 01.2025

Scare Actor

Haunted Drive
09.2021 - 10.2023

Assistant Coach

Relson Gracie -Houston
03.2020 - 03.2021

Associate of Arts - General

Lonestar

No Degree - Automotive Technician Certificate

Lonestar

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