High-performing Bilingual Logistics/Area Manager with over 2 years of experience delivering successful improvements for business operations, profitability and team development, while cultivating team growth within dynamic, fast-paced settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
AMZL Logistics Area Manager
Amazon
Charlotte, NC
07.2022 - Current
Led and Supervised a team of 50 Associates while directing and coordinating daily operations, managing staffing, scheduling, and conducting performance audits in collaboration with cross-functional teams.
Orchestrated end-to-end logistics operations, collaborating with stakeholders in transportation, inventory management, and order fulfillment.
Introduced performance tracking metrics, leading weekly evaluations that resulted in a 10% reduction in delivery times. Regularly communicated updates and progress to cross-functional management.
Periodically conducted in-depth analysis of operational metrics to pinpoint improvement areas in cost, rates, and quality to run a streamlined shift.
Construction Project Coordinator
David's Home Repair
Charlotte, NC
05.2022 - Current
Coordinated construction planning, material resources and staff scheduling to complete $20,000 projects on-time and under-budget completion.
Managed project operations, budget and timeline and collaborated with stakeholders to review status.
Facilitated communication between clients, vendors, contractors, inspectors and other relevant parties during the course of a project.
Created daily logs documenting activities at job sites as well as any changes made during the course of a project's development.
Team Leader
Target
Charlotte, NC
05.2022 - 08.2022
Coordinated team activities and delegated tasks to ensure efficient completion of projects.
Provided exceptional customer service by assisting customers with inquiries, product location, and resolving issues they may encounter during their shopping experience.
Operating cash registers and handling financial transactions accurately, adhering to company policies and protocols.
Collaborating with team members to create a cohesive and efficient work environment, ensuring smooth operations and customer satisfaction.
Education
Master of Arts - Biology
University of North Carolina At Charlotte
Charlotte, NC
12.2022
Skills
Project planning, execution, and closure
Bilingual
Risk management and mitigation
Time, Scope, & Cost Reduction
Certification
Google Project Management Certification - Certificate from Google (Coursera, 2024)