Alexander Montoya
Aurora,IL
Summary
Reliable, energetic Mechanic with passion for hands-on work. Identifies issues early and comes up with cost-effective solutions for client and business. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Furniture Repair Mechanic
Dania's Furniture
03.2021 - Current
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Disassembled defective parts to make proper repairs.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
- Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
- Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
- Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.
- Assisted in maintaining a high-functioning service department by taking on additional responsibilities including inventory management and shop maintenance tasks.
Furniture Repair Technician
Tri-County Furniture Service
10.2016 - 04.2020
- Maintained a clean and organized workspace, ensuring safety and productivity.
- Educated clients on proper care techniques to prevent future damage to their furniture items.
- Performed comprehensive assessments of damaged furniture pieces to determine the most cost-effective course of action for repairs.
- Adapted quickly to changing priorities with minimal loss of productivity during peak season demands.
- Used advanced woodworking skills to craft custom replacement parts when necessary, ensuring seamless integration into existing furniture designs.
- Consistently met or exceeded performance metrics set by management for quality and timeliness of repairs.
- Completed detailed documentation for each repair project, maintaining accurate records for future reference.
- Streamlined repair processes for increased efficiency and reduced turnaround time.
- Provided exceptional customer service, addressing concerns and answering questions regarding repair services.
- Enhanced customer satisfaction by accurately diagnosing and repairing furniture damages.
- Ensured timely communication with clients throughout the entire course of each project.
- Managed inventory levels of essential supplies needed for efficient completion of daily tasks.
- Upheld company reputation by consistently delivering superior workmanship on all completed projects.
- Increased overall quality of repairs by implementing new methods and tools.
- Disassembled items to prepare for finishing using hand tools.
- Finished furniture with high-quality finishes through careful application of compounds such as stain, oil, and paint.
- Produced smooth finishes by removing imperfections before and after applying coats.
- Selected appropriate type of finish for use in each project.
- Evaluated extent of damage to furniture and determined optimal repair approach based on unique piece requirements.
- Protected final finishes by applying lacquers and other sealants.
CDL Truck Driver
Midwest Elite
04.2015 - 11.2016
- Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Maintained accurate logbooks for DOT compliance, minimizing fines and violations.
- Effectively utilized GPS and navigation tools to optimize delivery routes, improving overall efficiency in daily operations.
- Achieved timely deliveries by planning efficient routes and adhering to schedules.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
- Collaborated with dispatchers to optimize delivery schedules, maximizing efficiency in daily operations.
- Upheld strict adherence to federal regulations regarding hours of service, ensuring legal compliance at all times.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Safely navigated various weather conditions and road hazards, prioritizing the safety of cargo and fellow motorists.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Adjusted driving techniques based on traffic patterns, reducing delays in delivery times while maintaining safety standards.
- Verified contents of inventory loads against Bills of Lading.
- Contacted dispatch to report delivery incidents and determine best methods for resolution.
- Reduced fuel consumption with strategic route planning and conscientious driving habits.
- Managed proper loading and unloading of cargo, adhering to weight limits and securing loads for safe transport.
- Enhanced customer satisfaction by maintaining professionalism during pick-ups and dropoffs.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Promptly reported any accidents or incidents involving the truck, helping maintain a strong safety record for the company.
- Maximized load safety by balancing, securing, and weighing products.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
Furniture Repair Technician
Ashley's Furniture
09.2013 - 04.2015
- Maintained a clean and organized workspace, ensuring safety and productivity.
- Adapted quickly to changing priorities with minimal loss of productivity during peak season demands.
- Used advanced woodworking skills to craft custom replacement parts when necessary, ensuring seamless integration into existing furniture designs.
- Consistently met or exceeded performance metrics set by management for quality and timeliness of repairs.
- Collaborated with team members to complete complex repair projects on time and within budget.
- Managed inventory levels of essential supplies needed for efficient completion of daily tasks.
- Upheld company reputation by consistently delivering superior workmanship on all completed projects.
- Disassembled items to prepare for finishing using hand tools.
- Produced smooth finishes by removing imperfections before and after applying coats.
- Created antique looks and other unique finishes with paint and stains.
Delivery Driver
3pd Logistics
03.2010 - 09.2013
- Loaded truck and properly secured items to prevent damage for deliveries.
- Improved customer satisfaction by providing professional, courteous service throughout the delivery process.
- Demonstrated strong attention to detail while inspecting furniture before delivery, identifying any defects or damages prior to departure from the warehouse.
- Coordinated with management on route adjustments as needed based on traffic conditions or other unforeseen circumstances.
- Handled customer inquiries and concerns regarding deliveries, resolving issues promptly to maintain positive relationships.
- Collaborated with warehouse staff to ensure timely loading and unloading of inventory for delivery.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Prevented potential issues by proactively reporting any mechanical or safety concerns with company vehicles to management for prompt resolution.
- Assisted with assembly and installation of furniture at customer locations when required.
- Maintained accurate records of deliveries, including signatures and confirmation documentation.
- Promoted a clean work environment by maintaining a neat appearance both personally and within the vehicle.
- Supported fellow drivers in developing their skills by sharing knowledge about safe driving techniques, effective packing methods, and time-saving strategies.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Conducted regular vehicle maintenance checks to ensure safety and reliability during transportation tasks.
- Trained new drivers in company policies, procedures, and best practices for efficient furniture deliveries.
- Contributed to an increase in repeat business through consistent punctuality, professionalism, and friendly demeanor during each interaction with customers.
- Reduced damage claims by carefully handling delicate items during loading, transportation, and unloading processes.
- Ensured safe transport of items by properly securing and protecting them during transit.
- Streamlined order processing by working closely with warehouse personnel to expedite pick-ups and drop-offs for customers who requested same-day service.
- Delivered furniture efficiently by planning and optimizing delivery routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Filled out load paperwork and DOT-mandated log books.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
Education
High School Diploma -
West Aurora Highschool
Aurora, ILSkills
- Troubleshooting skills
- Maintenance and repairs
- Hand and power tools
- Preventive Maintenance
- Diagnostic abilities
- Diagnostics
- Welding and fabrication
- Workplace Safety
- Repairs knowledge
- Inventory Management
- Work Order Management
- Safety Management
- Defective Parts Disassembly
- Recordkeeping
- Equipment inspection and testing
- Component Repairs
- Fleet maintenance
- Paint and refinishing
- Tool retrieval
- Upholstery Repair
- Willing to Learn
- Team Player
- Hardworking and Dedicated
- Hand and Power Tool Operation
- Problem-Solving
- Replacing parts
Timeline
Furniture Repair Mechanic
Dania's Furniture
03.2021 - Current
Furniture Repair Technician
Tri-County Furniture Service
10.2016 - 04.2020
CDL Truck Driver
Midwest Elite
04.2015 - 11.2016
Furniture Repair Technician
Ashley's Furniture
09.2013 - 04.2015
Delivery Driver
3pd Logistics
03.2010 - 09.2013
High School Diploma -
West Aurora Highschool
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