Alexander Moore
Union Bridge,MD
Summary
Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work History
Cashier/Store Associate
Bed Bath & Beyond
Westminster, MD
06.2022 - 01.2023
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Located merchandise across various stores to address customer needs.
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
- Evaluated prices and conducted audits to detect and correct price discrepancies.
- Maintained tidy and organized store to comply with cleanliness standards.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Prioritized helping customers over completing other routine tasks in store.
- Developed strong rapport with customers and created positive impression of business.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
Education
High School Diploma -
Mount Airy Christian Academy
Mount Airy, MD 08.2016 - 05.2020
Bachelor of Science - Business Administration
Liberty University
Lynchburg, VA 08.2021 - Current
Skills
POS systems
Cash register operation
Microsoft applications proficiency
Cultural Awareness
Retail transactions processing
Attention to Detail
Dependable and Responsible
Organization
Teamwork and Collaboration
Flexible and Adaptable
Active Listening
Stocking and replenishing
Product restocking
Timeline
Cashier/Store Associate
Bed Bath & Beyond
06.2022 - 01.2023
Bachelor of Science - Business Administration
Liberty University
08.2021 - Current
High School Diploma -
Mount Airy Christian Academy
08.2016 - 05.2020