Alexander Moore
Union Bridge,MD
Summary
Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work History
Cashier/Store Associate
Bed Bath & Beyond
Westminster, MD
06.2022 - 01.2023
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Located merchandise across various stores to address customer needs.
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
- Evaluated prices and conducted audits to detect and correct price discrepancies.
- Maintained tidy and organized store to comply with cleanliness standards.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Prioritized helping customers over completing other routine tasks in store.
- Developed strong rapport with customers and created positive impression of business.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
Education
High School Diploma -
Mount Airy Christian Academy
Mount Airy, MD 08.2016 - 05.2020
Bachelor of Science - Business Administration
Liberty University
Lynchburg, VA 08.2021 - Current
Skills
POS systems
Timeline
Cashier/Store Associate
Bed Bath & Beyond
06.2022 - 01.2023
Bachelor of Science - Business Administration
Liberty University
08.2021 - Current
High School Diploma -
Mount Airy Christian Academy
08.2016 - 05.2020