Alexander Moore
Henniker,NH
Summary
Detail-oriented Business Administration graduate with experience in operations and customer service. Proven ability to analyze workflows and enhance business processes for improved efficiency. Strong communication and teamwork skills contribute to effective cross-functional collaboration. Ready to leverage analytical skills and operational experience in business, finance, supply chain, or operational roles.
Overview
6
6
years of professional experience
Work History
Operations Associate (Rentals, Lift Operations, Bar Support)
Pat’s Peak Ski Resort
Henniker, NH
11.2019 - Current
- Supported multiple operational departments—including rentals, lift ticketing, and bar support—during high-volume winter seasons.
- Assisted guests with ticketing issues, customer inquiries, and crowd flow to ensure smooth mountain operations.
- Maintained, adjusted, and inspected ski and snowboard equipment for safety compliance; performed minor repairs and technical checks.
- Processed POS transactions, managed cash handling, and restocked inventory as needed.
- Collaborated with cross-functional teams to maintain efficiency and high-quality service during peak operations.
- Continuously monitored inventory of bar supplies and stocked work areas.
- Seasonal.
Vendor Sales Executive
Bottomline Technologies
Portsmouth, NH
06.2025 - 10.2025
- Generated revenue by enrolling vendors into client payment programs and promoting adoption of the Paymode-X platform.
- Educated customers on platform capabilities, including ACH and EDI remittance delivery functionality.
- Supported onboarding processes and ensured customers clearly understood payment workflows and system capabilities.
- Built strong relationships across internal teams to streamline processes and identify efficiency improvements.
Groundskeeper
Baker Hill Golf Course
Newbury, NH
05.2023 - 08.2023
- Operated, inspected, and maintained landscaping and grounds equipment to ensure optimal safety and performance.
- Completed daily maintenance tasks with team members to uphold course quality standards.
Education
Bachelor of Science - Business Administration, Marketing
Saint Joseph’s College of Maine
Standish, ME05.2025
Skills
- Business operations support
- Customer service
- Technical communication platforms
- Process improvement
- Team collaboration
- Problem solving
- Data entry reporting
- Excel
Training & Development
- Excel for Business & Data Analysis (Online Course, In Progress)
- Functions: VLOOKUP, XLOOKUP, INDEX/MATCH, SUMIFS, COUNTIFS.
- Pivot tables, charts, dashboard creation & slicers.
Leadership & Community Involvement
- Saint Joseph’s College Monks Baseball Team, 2021 - 2025, Led campus tours, supported recruiting sessions, and contributed to annual fundraising events while serving as a student-athlete.
Timeline
Vendor Sales Executive
Bottomline Technologies
06.2025 - 10.2025
Groundskeeper
Baker Hill Golf Course
05.2023 - 08.2023
Operations Associate (Rentals, Lift Operations, Bar Support)
Pat’s Peak Ski Resort
11.2019 - Current
Bachelor of Science - Business Administration, Marketing
Saint Joseph’s College of Maine