Alexander Mora
Nesconset,NY
Overview
10
10
years of professional experience
1
1
Certification
Work History
Auto Sales Consultant
Chevrolet Of Smithtown
04.2023 - Current
- Delivered exceptional customer service, enhancing client satisfaction and promoting brand loyalty.
- Conducted in-depth vehicle presentations, effectively showcasing features and benefits to customers.
- Collaborated with sales team to develop targeted marketing strategies, increasing showroom traffic.
- Maintained comprehensive knowledge of product offerings, ensuring accurate information delivery to clients.
- Developed strong rapport with clients through effective communication and active listening skills.
- Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
- Streamlined sales processes by maintaining accurate records of customer interactions, transactions, and follow-up activities in CRM systems.
Auto Sales Consultant
Ford and Lincoln of Smithtown
04.2019 - 04.2023
- Meet and greet potential customers, qualify and bring them through a sales process with the goal of closing a car deal.
- Product demonstration including test drives, trim and options packages and comparisons to what the competition can offer in similar line ups to focus in on a specific vehicle that fits the customers wants and needs.
- On going training on sales tactics, word tracks and product knowledge.
- Knowing the features, functions and benefits of over 600 cars in stock at a given time.
- Performing follow up with past customers.
- Building rapport for repeat and referral business.
- Data entry into CRM systems.
- Strong multi-tasking and time management skills to efficiently work with multiple customers at the same time.
- Negotiate, overcome objections and close deals.
New Car Sales Consultant
Smith Haven Chrysler Jeep Dodge Ram
02.2016 - 04.2019
- Meet and greet potential customers, qualify and bring them through a sales process with the goal of closing a car deal.
- Production demonstration including test drives, trim and options packages and comparisons to what the competition can offer in similar line ups to focus in on a specific vehicle that fits the customers wants and needs.
- On going training on sales tactics, word tracks and product knowledge.
- Knowing the feature, functions and benefits of over 1,000 cars in inventory at a given time.
- Performing follow up with past customers.
- Building rapport for repeat and referral business.
- Data entry into CRM systems.
- Strong multi-tasking and time management skills to efficiently work with multiple customers at the same time.
- Negotiate, overcome objections and close deals.
- Small amount of T.O. experience.
Used Car Sales Consultant
Generation Kia
10.2015 - 02.2016
- Meet and greet potential customers, qualify and bring them through a sales process with the goal of closing a car deal.
- On going training on sales tactics, word tracks and product knowledge.
- Learn and familiarize with all used car inventory to help find a vehicle that meets customer needs.
- Performing follow up with past customers.
- Building rapport for repeat and referral business.
- Data entry into CRM systems.
- Strong multi-tasking and time management skills to efficiently work with multiple customers at the same time.
- Negotiate, overcome objections and close deals.
Education
High school or equivalent - undefined
Centereach High School
Skills
- Cold Calling (10 years)
- Data Entry (10 years)
- Sales (10 years)
- Account Management (10 years)
- CRM (10 years)
- Inventory Management (10 years)
- Closing (10 years)
- Negotiation (10 years)
- Business Development (10 years)
- Customer Service
Certification
- Series 7 License
- February 2018 to February 2020
- General securities industry license, permits the act of buying and selling investment products
- Series 63
- March 2018 to March 2020
- Uniform State Securities law license. Recognizes that I am fit to perform my duties as a stock broker in compliance with state law regarding securities transactions.
Timeline
Auto Sales Consultant
Chevrolet Of Smithtown
04.2023 - Current
Auto Sales Consultant
Ford and Lincoln of Smithtown
04.2019 - 04.2023
New Car Sales Consultant
Smith Haven Chrysler Jeep Dodge Ram
02.2016 - 04.2019
Used Car Sales Consultant
Generation Kia
10.2015 - 02.2016
High school or equivalent - undefined
Centereach High School