Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
2
2
Languages
Work History
PIT Ambassador
Amazon
Redlands, CA
01.2020 - Current
Researched issues of importance to multiple facilities and collaborated with leaders to reach sustainable solutions.
Gathered information, assessed accuracy and expected value and communicated efficiently with other leaders.
Assisted team with operational policies and procedures to PIT services.
Engaged AAs in conversation to offer hospitality, aid in service recovery and engender trust.
Liaised and worked collaboratively with colleagues to support functionality of workspace.
Held the position of Inbound Ambassador and lead PIT trainer for Receive and assisted in training Associates for the implementation of the IB Wrap Day Shift
Receive Dock
Amazon
Redlands, CA
04.2018 - Current
Has managed over 20 associates in instructing safety protocols of building/unloading pallets from trailers
Receives consistently while hitting and exceeding shift goals and leading Inbound Associates into taking safety and productivity in the lowest DPMO
Trained in problem solving function and often called on by leadership to address and correct with incoming freight
I have created multiple safety projects around the Receive dock and the warehouse to help improve productivity process while also following safety guidelines.
Made outbound calls to vendors to discuss and resolve freight movements and needs.
Leveraged computerized accounting software to create and maintain accurate freight records.
ICQA PA
Amazon
Redlands, CA
01.2022 - 03.2022
Communicated with Receive department in need of more A-Mod bins due to influx of sortables in the building in which helped process more freight into the building by 11%
Coached on average 6 associates per day on their productivity, quality, and safety of their paths while also improving diversity of needs of AAs
Developed inventory improvement plans, inventory control procedures and best company practices.
Responded to departments to provide product or inventory procedural information.
Monitored inventory accuracy and movement using manual or computerized inventory systems.
Communicated with management about potential inventory risks to fulfill orders on time.
Created excel projects for bins that were being worked on and organizing them into tables for both FHD and BHD to utilize better efficiency
Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
Liaised between quality control and other departments and contractors, providing project updates and consultation.
Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.