ALEXANDER MORENO
Summary
Experienced program management and intelligence professional with a proven track record in operations leadership, directing diverse, cross-functional teams, and driving project success. Skilled in strategic planning, risk management, data and trend analysis, and resource allocation. Recognized for adaptability, problem-solving skills, and fostering collaboration to achieve results. Proficient in optimizing processes and aligning initiatives with organizational objectives.
Overview
14
14
years of professional experience
Work History
Program Manager
United States Air Force
01.2024 - Current
- Performed as Unit Readiness Section Supervisor, overseeing the daily operations of 2 Unit Deployment Managers and 2 Unit Training Managers, and ensuring unit compliance with applicable policies and regulations.
- Oversaw Emergency Management Program, ensured constant unit readiness by maintaining well-stocked inventory of essential supplies and equipment needed for disaster response.
- Developed tailored training and exercises for the unit, preparing all personnel for most likely disaster scenarios, including tornadoes, fire drills, active shooter, Chemical, Biological, Radiological/Nuclear attacks.
- Oversaw staffing and training for the unit liaison to the Disaster Preparedness Working Group, Emergency Operations Centers, & Unit Control Center.
- Coordinated post-disaster recovery planning, working closely across all work centers to identify, prioritize, and protect unit assets in preparation for multiple scenarios.
- Performed compliance audits for Emergency Management & Unit Deployment Programs to ensure adherence to applicable Air Force & Department of Defense regulations.
- Assisted in budget planning by analyzing historical data on past deployments and current training/travel necessities to forecast future costs accurately.
- Optimized resource allocation by tracking available assets and ensuring proper distribution for each deployment. Accurately assigned and reported unit deployment readiness posture to Major Command HQ to support senior decision-making capabilities.
- Improved decision-making capabilities by providing detailed reports to leadership on current unit readiness levels and potential areas for improvement.
- Streamlined the deployment process for improved timeliness, reducing preparation time significantly.
- Created comprehensive databases and checklists for ensuring pre-deployment training/out-processing completion.
- Collaborated with 12 external stakeholders to ensure receiving unit gains medically, mentally, and administratively "fit-to-fight" personnel.
- Secured mode of transportation for each leg of travel to deployed location. Ensured members were briefed on legal and proper use of Government Travel Card.
- Evaluated post-deployment feedback from unit members, utilizing insights gained to improve subsequent missions continually.
- Overhauled deployment program by migrating local and paper files to collaborative cloud platform for maximized teamwork, cohesion, and continuity.
- Wrote several policies and standard operating procedures to set standards and expectations for all internal stakeholders.
- Provide mentorship and administrative support to Unit Training Managers to empower their confidence and competency in administering their program.
- Conducted performance evaluations on direct-reports to identify strengths, areas for improvement, and recommendations for promotion.
Network Operations Manager
United States Air Force
03.2023 - 12.2023
- Managed base Network Operations Office, overseeing technical infrastructure and server performance to support critical and non-critical base operations.
- Identified timeslots for preventive maintenance by examining work schedules and reducing service disruptions for network users.
- Maintained prescribed network software configurations to support consistent and reliable infrastructure performance levels.
- Installed monitoring tools, defining alarm conditions to illicit automated and human responses to faults and attempted intrusions.
- maintained network configuration backup process policies to support disaster recovery.
- Oversaw distribution of patches and new software releases to support network security and integrity.
- Responded to network outages and issues related to circuits, websites, vendors and telecoms.
- Remediated security vulnerabilities by supervising application of software patches and updated security configurations.
- Participated in two network migration projects, minimizing disruptions to business operations during transitions.
- Fostered a culture of continuous improvement within the Network Operations team through ongoing feedback loops and targeted skill development opportunities.
- Evaluated employee performance fairly, providing constructive feedback for continuous improvement efforts.
Senior Target Analyst Reporter
United States Air Force
03.2019 - 03.2023
- Senior mission reporter and editor; mentored junior reporters, produced critical intelligence reports for counter-narcotics mission objectives.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Reviewed, revised, modified and edited documents prepared by others.
- Enhanced report quality by conducting thorough All-Source Intelligence research and data analysis.
- Developed custom templates for consistent report formatting and branding across the organization.
Program Manager
United States Air Force
04.2017 - 03.2019
- Operations Supervisor for award-winning executive administration staff and oversaw training, travel, and resource management programs for a diverse, 350-member unit.
- Wrote and enforced unit-level training policies, best practices, and standard operating procedures.
- Oversaw administration and completion of unit's Air Force training across 6 work centers and mentored 12 program assistants to enforce Air Force & unit policies and procedures.
- Generated monthly reports for senior leadership and external stakeholders to report progress and establish clear goals and objectives for the unit's ongoing development.
- Developed tailored training schedules for each trainee and trainer. Monitored trainee progress and collected weekly reports addressing strengths, weaknesses, and barriers in trainee progress.
- Conducted regular compliance audits for quality assurance and adherence to organization policies and standards.
- Developed and instructed baseline career field qualification course for 700 multi-disciplined intelligence professionals in 3 geographical regions.
- Instructed suicide prevention and recognition training as well as workplace conduct training for multiple Lackland Air Force Base units.
- Directed onboarding for over 90 new hires, ensuring a seamless transition into the unit and National Security Agency operations.
- Maximized unit manpower and labor by securing gainful employment with 6 external work site managers to gainfully employ all personnel awaiting clearances.
- Oversaw all unit Government Tavel Cards, monitored and administrated members' accounts; issued travel cards and set credit limits.
- Managed complex itineraries for all traveling members, ensuring seamless coordination of flights, accommodations, and ground transportation.
- Conducted regular audits of all Government Travel/Purchase Card transactions, ensuring compliance with applicable Air Force regulations and
- Collaborated with management to establish resource allocation strategies aligned with organizational goals.
Senior Target Analyst Reporter
United States Air Force
05.2016 - 04.2017
- Senior mission reporter and editor; mentored junior reporters, produced critical intelligence reports for both counterterrorism and narcotics mission objectives.
- Developed training on money laundering technique recognition & report writing.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Reviewed, revised, modified and edited documents prepared by others.
- Enhanced report quality by conducting thorough All-Source Intelligence research and data analysis.
- Developed custom templates for consistent report formatting and branding across the organization.
Intelligence Team Lead/Subject Matter Expert
United States Air Force
05.2014 - 04.2016
- Supervised 25 joint-service direct reports. Oversaw, provided, and documented onboarding and on-the-job training. Conducted frequent feedback sessions and wrote annual performance evaluations.
- Promoted a positive work environment by standardizing teamwork, open communication, and employee recognition practices. Coordinated regular morale-building activities for highest performance and cohesion.
- Performed quality assurance of team's intelligence collection, analysis, & production to insure adherence to federal integrity and compliance standards.
- Redesigned team workflow to harmonize with cutting-edge agency technology; tripled product report output thereafter.
- Regional representative for quarterly intelligence community summits. Collaborated with intelligence partners and consumers on collection/production strategy and capabilities for best intelligence value and efficiency.
Cryptologic Language Analyst
United States Air Force
01.2011 - 04.2014
- Conducted intelligence operations and supported consumer objectives by transcribing, translating, and analyzing critical information from intercepted signals to disrupt and dismantle criminal operations and networks.
- Played a pivotal role in the success of numerous intelligence operations by providing timely and accurate translation support under high-pressure conditions.
- Utilized and customized databases for tracking and managing linguist resources and assignments.
- Identified high-value targets through meticulous analysis of foreign language communications and metadata.
- Kept up-to-date on mission objectives by researching intelligence targets to understand significance in geopolitical context.
- Participated in regular interagency meetings to share best practices for cryptologic language analysis within the intelligence community.
Education
Associate of Applied Sciences - Intelligence Studies and Technology
Community College of the Air Force
Maxwell AFB, ALAssociate of Arts - Spanish
Defense Language Institute
Monterey, CAAssociate of Arts - Business & Entrepreneurship
Northwest Vista College
San Antonio, TXSkills
- Process improvement, problem-solving, and strategic planning
- Personnel, project, resource, and operations management
- Team leadership, training, and development
- Relationship building, customer service and public speaking
- Scheduling and planning
- Performance monitoring
- Intelligence analysis & production, QA, and research expertise
- Professional report writing and editing
- Knowledge of counterterrorism, Illegal migration/Human Trafficking, counter-narcotics, and AML operations
- Regional knowledge of Europe, Asia, Latin America, and northern Africa
- Bilingual-Spanish transcription and translation expertise
Clearance
Active Top Secret/SCI & SSBI - 01/2019
Timeline
Program Manager
United States Air Force
01.2024 - Current
Network Operations Manager
United States Air Force
03.2023 - 12.2023
Senior Target Analyst Reporter
United States Air Force
03.2019 - 03.2023
Program Manager
United States Air Force
04.2017 - 03.2019
Senior Target Analyst Reporter
United States Air Force
05.2016 - 04.2017
Intelligence Team Lead/Subject Matter Expert
United States Air Force
05.2014 - 04.2016
Cryptologic Language Analyst
United States Air Force
01.2011 - 04.2014
Associate of Arts - Spanish
Defense Language Institute
Associate of Arts - Business & Entrepreneurship
Northwest Vista College
Associate of Applied Sciences - Intelligence Studies and Technology
Community College of the Air Force