Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-oriented with diverse experience.
Overview
23
23
years of professional experience
Work History
Assistant Store Leader
Kwik Trip
04.2023 - Current
Implemented tactics to reduce theft and profit loss which contributed to the store having the best shrink levels in both cash and product earning an award.
Conducted inventory analysis, profit and loss analysis, shrink control, and loss prevention tactics to minimize profit loss.
Troubleshooting of various systems and equipment quickly.
Built relationships with team members to encourage willingness to address concerns and issues.
Developed marketing strategies by creating and implementing plans to promote store, attract customers and increase sales.
Managed team workload to reach targeted goals.
Completion of bookwork duties / cash and lottery balancing.
Deescalation and conflict resolution between coworkers and customers.
Leads a team of employees in areas of: Bakery, kitchen, front-end checkouts, stockroom, and sales floor.
Code Enforcement Officer
Antioch Police Department
08.2023 - 05.2024
Carried a case load up to 30+ investigations - mostly from self initiated field activity.
Enforced compliance with city regulations and ordinances, pertaining to non-criminal codes, nuisance housing abatement, and building health and safety codes.
Testified in hearings, distributed information and collaborated with attorneys for court presentations.
Patrolled areas to identify and evaluate problems.
Conducted follow-up site visits to check compliance with corrective actions implemented to address violations.
Crew Member, Kitchen Manager, Service Manager
Chipotle Grill
05.2022 - 03.2023
Prepared products following restaurant, health, and safety standards and procedures.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Oversaw balancing of cash registers, reconciled transactions, and deposited earnings.
Patrol Officer
Antioch Police Department
06.2002 - 05.2018
Performed duties with minimal supervision.
Thoroughly analyzed criminal information and processed crime scenes.
Led teams by example, consistently demonstrating correct behaviors and adherence to policies and procedures.
Guided officers through difficult situations, backing up teams onsite and advising on strategic decisions.
Ability to act quickly under stress and change methods of approach based on situations.
Field Training Officer
Antioch Police Department
01.2004 - 01.2017
Assessed skill gaps for employees and developed training courses to meet identified needs.
Analyzed and evaluated training effectiveness and program outcomes.
Assisted in developing job-specific competencies and performance standards.
Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Utilized variety of instructional design methodologies to create effective learning experiences.
Criminal Investigator
Antioch Police Department
06.2010 - 09.2014
Conducted pre-employment background checks, interviews, investigations, and completion of all related reports and documentation.
Reid 1 and Advanced Reid training. The training was used to match my style of forensic interviewing techniques.
Testified under oath, obtained subpoenas, search warrants, and arrest warrants
Keeping of accurate case notes and leads for 50 or more cases needing follow up.
Utilized advanced techniques and resources related to evidence and video analysis.
Recorded scene layout, damage and findings by drafting diagrams, numbering items and taking photographs.
Substantiated validity and admissibility of evidence and preserved data integrity for court hearings.
School Resource Officer
Antioch Police Department
07.2006 - 06.2010
Collaborated with administration and teachers to develop crisis plans.
Monitored CCTV cameras and alarm systems for security breaches.
Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Education
No Degree - Criminal Justice / Hospitality
College of Lake County
Grayslake, IL
High School Diploma -
William Howard Taft High School
Chicago, IL
06.1990
Skills
Team Leadership
Inventory Management
Documentation And Reporting
Team Building and Leadership
Customer Service
Team Development
Problem-Solving
Flexible Schedule
Performance Assessment
Stock replenishment
Accomplishments
2012 Officer of the year.
2012 Commendation from the Lake County State's Attorney's Office Felony Drug Division.
2013 Commendation from the Lake County State's Attorney's Office Children Advocacy Center.
Officer-in-charge duties: Supervising a team of officers and community service officers within the patrol division. Conducted daily briefings, preserved order in times of crisis, assisted patrol officers as needed and provided overall supervision. .
2010 Commendation from the Round Illinois Police Department for the apprehension, confession, and firearm recovery - attempted kidnapping and strong-armed robbery within their jurisdiction.
Timeline
Code Enforcement Officer
Antioch Police Department
08.2023 - 05.2024
Assistant Store Leader
Kwik Trip
04.2023 - Current
Crew Member, Kitchen Manager, Service Manager
Chipotle Grill
05.2022 - 03.2023
Criminal Investigator
Antioch Police Department
06.2010 - 09.2014
School Resource Officer
Antioch Police Department
07.2006 - 06.2010
Field Training Officer
Antioch Police Department
01.2004 - 01.2017
Patrol Officer
Antioch Police Department
06.2002 - 05.2018
No Degree - Criminal Justice / Hospitality
College of Lake County
High School Diploma -
William Howard Taft High School
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