Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Alexander Morley

Provo,UT

Summary

Dynamic professional with a proven track record in customer service and billing accuracy, notably at MorleyMason Law. Excelled in enhancing customer satisfaction and streamlining billing processes, demonstrating strong communication skills and adaptability. Achieved significant performance improvements through effective team collaboration and new hire training.

Professional front-line team member with solid experience in customer service and hospitality. Skilled in managing guest interactions, handling reservations, and ensuring smooth daily operations. Strong focus on teamwork, adaptability, and achieving positive results. Known for excellent communication, problem-solving, and interpersonal skills.

Overview

5
5
years of professional experience

Work History

Red Eye Construction

Troy Roscoe
06.2024 - 08.2024

For this particular job, my main focus was construction. During my time here I also did demolition jobs. While I was learning and working you trade I would work with customers to ensure that they received quality repairs, instillations, and service. I would also be working with other employees to build up a relationship with them and together build up a relation with our works and services. Overall, we worked to help satisfy our costumers wants and needs for your projects.

Biller

Robert Morley
01.2023 - 08.2023
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Executed billing tasks and recorded information in company databases.
  • Increased revenue through timely processing of invoices and thorough follow-up on outstanding payments.
  • Conducted regular audits of billing records, identifying issues and implementing corrective actions.
  • Maintained accurate client records, ensuring proper billing and payment tracking.
  • Kept all patient information secure and confidential.

Front of House Staff Member

La Madeline
09.2019 - 08.2020
  • Utilized POS system to receive and process food and beverage orders.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
  • Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Bachelor of Science - Political Science

Utah Valley University
Orem, UT
12-2026

High School Diploma -

Perry High School
Gilbert, AZ
05-2020

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Strong Communication Skills
  • Adaptability to Change
  • Team Collaboration
  • Effective Communications
  • Verbal and written communication
  • Performance Improvement
  • New Hire Training

Accomplishments

  • Supervised team of [Number] staff members.
  • Co

Languages

Spanish
Limited Working

Timeline

Red Eye Construction

Troy Roscoe
06.2024 - 08.2024

Biller

Robert Morley
01.2023 - 08.2023

Front of House Staff Member

La Madeline
09.2019 - 08.2020

Bachelor of Science - Political Science

Utah Valley University

High School Diploma -

Perry High School
Alexander Morley