Alexander Nyland-Ayala

Develop and implement intelligence strategies to support military operations. Conduct threat analysis and provide intelligence reports to inform decision-making processes. Coordinate with interagency partners and military units to gather and disseminate intelligence information. Manage and oversee the collection, analysis, and dissemination of intelligence data. Lead and train intelligence teams in the execution of intelligence operations. Ensure the security and integrity of sensitive and classified information.

• Demonstrated remarkable performance efforts as battle representative advisor to tactical director in Operation Nobel Eagle (ONE) operating within National Capital Region (NCR).
• Implemented the first Short-ranged Air Defense weapons system integration during U.S Northern Command’s Operation Artic Edge 2022.
• Significantly contributed to decision-making processes by accurately updating the engagement status matrix for all Targets of Interest (TOIs) in collaboration with the Tactical Director.

Manage cross-functional teams to produce comprehensive technical documentation including White Papers, contract proposals, user manuals, guides, Standard Operating Procedures, and online help systems for software products and systems

• Conduct regular reviews and audits of existing documentation, implementing improvements for accuracy and relevance
• Spearheaded the overhaul of documentation processes, achieving a 25% reduction in errors and inconsistencies across 100+ project deliverables by enforcing strict compliance with Department of Defense protocols, significantly elevating project deliverable quality
• Regularly audited document management processes and systems, identifying and rectifying inefficiencies
• These efforts led to a 20% improvement in compliance with updated Department of Defense standards and contractor policies
• Created and executed a comprehensive training program on document security and management for 25+ staff members
• This program was instrumental in reducing unauthorized access incidents by 40%, significantly securing sensitive and classified information.

Lead Division 8 (Commercial Doors, Frames, and Hardware) projects through effective budget management and expense estimations ranging from $50K to $7 million. Collaborated with developers and technical teams to configure and customize CRM and ERP solutions based on client requirements

• Generated over 3 million dollars in revenue at an average gross profit of 33%
• Drove successful full-cycle implementation of CRM and ERP systems; achieved an outstanding 98% success rate in delivering projects on time while meeting or exceeding client expectations
• Facilitated the successful integration of new CRM and ERP systems by conducting impactful end-user training sessions for fifty users in seven departments.

Manage cross-functional teams to produce comprehensive technical documentation including user manuals, guides, FAQs, and online help systems for software products and regular reviews and audits of existing documentation, implementing improvements for accuracy and relevance

• Recognized for developing an innovative template system, reducing document creation time by 30% and enhancing consistency across various document types
• Led the successful migration of documentation to a new platform, ensuring seamless access and improving user experience by 20%
• Collaborated with three cross-functional teams, resulting in a 57% improvement in the accuracy and completeness of technical documentation
• Led the successful creation of 16 user guides, 3 technical manuals, and 25 online help documentation within the last fiscal year
• The implementation of best practices yielded a 15% improvement in document clarity and user comprehension, as reflected in user feedback and internal evaluations.