Alexander Orellana
Sparks,NV
Summary
Versatile and dynamic professional with a track record of enhancing team performance and customer satisfaction at Burger King. Excelled in multitasking and problem-solving, leveraging technical skills and bilingual abilities to drive results. Demonstrated leadership by improving safety and efficiency, fostering a collaborative environment, and achieving notable employee development and retention.
Overview
9
9
years of professional experience
Work History
Temp Worker
UCP Staffing
11.2023 - Current
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
Janitorial/Crew Leader
Qual-econ U.s.a
02.2019 - 10.2023
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
Senior Assistant Store Manager
Burger King
04.2016 - 07.2018
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Created a positive work environment by effectively resolving employee conflicts and fostering teamwork among staff members.
- Conducted regular audits of cash handling procedures to minimize discrepancies within financial reporting.
- Monitored employee performance metrics closely which aided in identifying areas needing improvement or additional training opportunities.
- Handled escalated customer complaints with professionalism which resulted in customer retention.
- Oversaw staff performance evaluations and provided constructive feedback to support professional development.
- Rotated merchandise and displays to feature new products and promotions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
Education
High School Diploma -
Earl Wooster Highschool
Reno, NV06.2012
Skills
- Sales experience
- Technical skills
- Bilingual
- Records Management
- Problem-Solving
- Multitasking Abilities
- Supply Restocking
- Organizational Skills
Timeline
Temp Worker
UCP Staffing
11.2023 - Current
Janitorial/Crew Leader
Qual-econ U.s.a
02.2019 - 10.2023
Senior Assistant Store Manager
Burger King
04.2016 - 07.2018
High School Diploma -
Earl Wooster Highschool
Similar Profiles
Gage GreerGage Greer
General Labor Construction Worker at UCP StaffingGeneral Labor Construction Worker at UCP Staffing
Manuel Orozco IVManuel Orozco IV
Construction Cleaner at UCP StaffingConstruction Cleaner at UCP Staffing
Badge MorrisBadge Morris
CFO at UCP StaffingCFO at UCP Staffing