Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexander Ortega

Victoria

Summary

Dynamic and results-driven Merchandiser with a proven track record at Coca Cola Southwest Beverages. Expert in stock replenishment and customer relationship building, enhancing store appearance and boosting sales through effective merchandising strategies. Recognized for improving inventory management and elevating customer satisfaction in a fast-paced retail environment.

Overview

5
5
years of professional experience

Work History

Merchandiser

Del Papa
04.2025 - Current
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Verified products appeared at correct locations in proper quantities.

Order Replenishment Merchandiser Lead

Coca Cola Southwest Beverages
02.2021 - 04.2025
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
  • Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.
  • Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
  • Created visual displays to highlight new and featured products.

Education

Woodsboro High School
Woodsboro, TX

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Stock rotation
  • Pricing and shelf labeling
  • Maintaining stock levels
  • Stock replenishment
  • Store maintenance
  • Sales techniques
  • Customer service
  • Customer care
  • Relationship building
  • Customer relationship building

Timeline

Merchandiser

Del Papa
04.2025 - Current

Order Replenishment Merchandiser Lead

Coca Cola Southwest Beverages
02.2021 - 04.2025

Woodsboro High School