Alexander Osorio Hernandez
San Jose,CA
Summary
Adept at driving sales and enhancing team performance, I significantly boosted efficiency and customer satisfaction at AutoZone through expert inventory management and superior customer service. My leadership in staff training and promotions planning, coupled with a knack for problem-solving, underscores my ability to elevate operational success and foster collaborative environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Part Sales Manager
AutoZone
01.2024 - 07.2024
- Enhanced teamwork through clear communication and collaboration in daily tasks.
- Cultivated a positive workplace culture by promoting open communication between team members.
- Spearheaded special projects to improve processes, resulting in increased efficiency within the department.
- Strengthened team performance by conducting regular trainings on new products and industry trends.
- Maintained accurate records to ensure proper billing, tracking of warranties, and inventory control.
- Boosted sales, effectively upselling and cross-selling relevant products to customers.
- Increased customer satisfaction by providing exceptional service and expert advice on part sales.
- Stocked and managed stock of parts.
- Assisted customers in finding appropriate parts promptly.
- Organized parts storage and stocked inventory according to established guidelines.
- Maintained clean and neat parts counter and sales floor.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Trained and mentored junior employees on regulations, best practices, and performance strategies.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Trained newly hired sales team in upselling techniques.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Line Assembler
SAS Automotive
05.2023 - 10.2023
- Collaborated with team members to meet production deadlines and maintain a consistent workflow.
- Ensured product quality through thorough inspection of assembled items before moving them to the next stage in the process.
- Increased productivity by quickly identifying issues in the assembly process and making necessary adjustments or repairs.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Met daily quotas consistently by always working hard and efficiently with little downtime.
- Assisted quality assurance by inspecting items and removing defective parts.
- Completed skilled work using electrical, hydraulic and air-activated hand tools.
- Removed imperfections in component pieces and finished work.
- Reduced assembly time with proficient use of hand tools, power tools, and specialized equipment.
- Followed specifics of each production run to perform high-quality work within specified tolerances.
- Maintained accurate records of completed assemblies, ensuring proper documentation for future reference or quality audits.
- Delivered timely completion of projects thanks to strong time management skills and prioritizing tasks effectively based on deadlines and workload demands.
- Read and understood schematics to accurately connect each component.
- Assisted in training new hires on assembly techniques, fostering a supportive work environment that encouraged skill development and collaboration among team members.
- Restocked other stations and moved completed items to other stations for additional processing.
- Enhanced production efficiency by assembling components according to specifications and following standard procedures.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
- Followed protocols to enhance protection and maintain safe work environment.
- Conducted quality assurance inspections on finished components and identified issues.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated various machines used in production processes.
- Investigated and resolved production issues.
- Continuously checked products for quality assurance according to strict guidelines.
- Completed daily inspection of machines and equipment.
- Developed and implemented process improvement strategies.
Education
High School Diploma -
William C. Overfelt High School
San Jose, CA06.2022
Skills
- Pricing strategy
- Sales Analysis
- Promotions planning
- Ordering parts
- Customer Service
- Problem-solving skills
- Team Collaboration
- Verbal and written communication
- Email Communication
- Staff Training
- Inventory Management
- Sales Training
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Part Sales Manager
AutoZone
01.2024 - 07.2024
Line Assembler
SAS Automotive
05.2023 - 10.2023
High School Diploma -
William C. Overfelt High School