Alexander Peralta
Ridgewood,NY
Summary
Adaptable Lead Sales Associate eagerly anticipating new challenges and opportunities for growth and contributions with dynamic sales team. Driven to go above and beyond to exceed team and corporate sales goals.
Overview
2
2
years of professional experience
Work History
Sales Lead
Invicta Stores
Elmhurst, NY
06.2023 - 01.2024
- Replenished and arranged items to maintain appearance.
- Minimized shortages by adopting proper loss prevention procedures.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Resolved customer complaints in an efficient manner while maintaining quality standards.
- Researched and capitalized on emerging opportunities to build business and expand customer base.
- Increased profitability and revenue by generating $[Amount] in sales.
- Managed cash register operations using POS system and processed sales and returns.
- Processed payments and returned receipts, cash, coin and cards to customers.
- Maintained attractive merchandise displays to maximize purchases.
- Assisted staff with selling process to meet and exceed individual and company sales goals.
- Promoted positive culture of teamwork and inclusion, increasing employee morale.
- Managed and retained existing client accounts.
- Built repeat customer base by driving excellent loyalty program and data capture.
- Implemented strategies to increase brand awareness among target audiences.
- Recognized security risks to properly handle situations.
Sales Lead
Buffalo Exchange
Brooklyn, NY
05.2022 - 06.2023
- Replenished and arranged items to maintain appearance.
- Minimized shortages by adopting proper loss prevention procedures.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Provided leadership and direction to motivate department associates.
- Managed cash register operations using POS system and processed sales and returns.
- Increased profitability and revenue by generating sales.
- Fostered great experience by engaging with guests, utilizing acquired skills, and training.
- Maintained database of customer and sales information using SalesForce software.
- Processed payments and returned receipts, cash, coin and cards to customers.
- Exceeded department expectations for productivity and accuracy levels.
- Assisted staff with selling process to meet and exceed individual and company sales goals.
- Promoted positive culture of teamwork and inclusion, increasing employee morale.
- Managed and retained existing client accounts.
- Made outbound sales calls to contact prospective leads, using effective communication skills.
- Delivered quality customer service while cultivating client satisfaction and loyalty.
- Built repeat customer base by driving excellent loyalty program and data capture.
- Maintained relationships with existing clients by providing product updates and information.
- Listened to customer needs to identify and recommend best products and services.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Shared product knowledge to suggest merchandise and services to customers.
Education
High School Diploma -
Leadership & Public Service High School
New York, NY07-2020
Skills
- Stockroom Management
- Sales Closing
- Closing Techniques
- Relationship Selling
- Upselling Strategies
- Customer Retention
- Customer Service
- POS System Operation
- Inventory Control
- Product Merchandising
- Sales Promotions
- Relationship Building
- Loss Prevention
- Meeting Sales Goals
- Inventory and Stocking
- Cash Handling
- Customer Care
- Goal-Oriented
- Meeting and Exceeding Sales Goals
- Visual Displays and Presentations
- POS Operation
Languages
Spanish
Professional
Timeline
Sales Lead
Invicta Stores
06.2023 - 01.2024
Sales Lead
Buffalo Exchange
05.2022 - 06.2023
High School Diploma -
Leadership & Public Service High School
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