Alexander Petreski
Ormond Beach,United States
Summary
Busser/Food Runner with a proven track record of enhancing dining experiences through efficient service and seamless communication between kitchen and floor staff. Known for maintaining a spotless dining area, fostering customer satisfaction, and encouraging repeat patronage. Excels in customer service, teamwork, and time management, with aspirations to advance in the hospitality industry by leveraging problem-solving and critical thinking skills.
Overview
2
2
years of professional experience
Work History
Service Greeter/ Car Porter
Daytona Kia
Daytona Beach, FL
06.2026 - Current
- Welcomed customers upon arrival, ensuring a positive first impression.
- Assisted customers with inquiries, providing accurate information about services and vehicles.
- Coordinated service appointments to optimize workflow and enhance customer satisfaction.
- Managed customer waiting area, maintaining cleanliness and comfort for guests.
- Resolved minor issues independently while escalating more complex concerns to management when necessary.
- Handled customer inquiries with professionalism, directing them to appropriate departments as needed.
- Managed waiting area, maintaining a clean and comfortable environment for customers during their visit.
Customer Service Associate/ Takeout
Mario's Italian Restaurant
Ormond Beach, FL
06.2024 - Current
- Delivered exceptional customer service, resolving inquiries and complaints efficiently.
- Managed point-of-sale transactions, ensuring accuracy and promptness in processing payments.
- Assisted in training new staff on restaurant protocols and customer service standards.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Busser/Food Runner
Mario’s Italian Restaurant
Ormond Beach
06.2024 - Current
- Efficiently clear tables and deliver meals, enhancing dining flow and customer satisfaction.
- Facilitate seamless communication between kitchen and floor staff, ensuring timely service delivery.
- Maintain a clean dining area, contributing to a positive guest experience and repeat patronage.
Customer Service Associate
Astro Skate
Ormond Beach
05.2024 - 07.2024
- Greeted guests and provided excellent customer service during busy skating sessions.
- Operated the cash register for admissions and snack bar purchases.
- Distributed and sanitized skates for guests of all ages.
- Cleaned floors, restocked supplies, and kept the facility organized.
- Worked as part of a team to maintain a safe and fun environment.
Education
Associate Arts Degree - Business and Finance
Daytona State College
Daytona Beach06-2026
High School Diploma -
Seabreeze Highschool
Daytona Beach, FL05-2024
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Complex Problem-solving
- Guest services
Timeline
Service Greeter/ Car Porter
Daytona Kia
06.2026 - Current
Customer Service Associate/ Takeout
Mario's Italian Restaurant
06.2024 - Current
Busser/Food Runner
Mario’s Italian Restaurant
06.2024 - Current
Customer Service Associate
Astro Skate
05.2024 - 07.2024
Associate Arts Degree - Business and Finance
Daytona State College
High School Diploma -
Seabreeze Highschool