Adept at leveraging exceptional communication and first aid skills, I excelled in roles at Lower Makefield Township and The Greystone Fine Foods and Spirits, enhancing safety and guest satisfaction. My proactive approach in emergency situations and ability to lead and manage teams underscore my strong leadership and attention to detail.
Overview
4
4
years of professional experience
Work History
Life Guard
Lower Makefield Township
Yardley, PA
05.2024 - Current
Participated in monthly training courses to stay up-to-date in water rescue techniques.
Addressed reckless behavior by speaking firmly and restricting access to recreational areas when necessary.
Filled out incident and accident reports and submitted to supervisor.
Inspected rescue tubes and buoys regularly to ensure they are in good condition.
Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
Used radio and digital technology to stay in constant communication with other protective service workers.
Used training and medical supplies to examine injured people and administer first aid.
Restaurant Waiter
The Greystone Fine Foods and Spirts
Newtown, PA
07.2021 - 08.2024
Answered phone calls providing information about restaurant services, hours of operation, menu items .
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Served food and beverages to patrons and confirmed complete orders.
Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.