Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ALEXANDER POST

Citrus Heights,USA

Summary

Enthusiastic and knowledgeable professional dedicated to fostering positive member interactions and delivering exceptional customer service. Skilled in promoting products and services, addressing inquiries, and swiftly resolving issues to ensure member satisfaction and uphold productivity levels. Recently achieved CNA licensure, demonstrating a commitment to expanding my skill set and providing top-notch care.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Member Services Team Member

VillaSport Athletic Club And Spa
03.2023 - Current
  • Shared insights with management regarding member inquiries, concerns, and complaints.
  • Utilized computer systems to research and record account information.
  • Documented and classified member issues to implement proper service and solutions.
  • Communicated and followed up with prospective members via phone or email to process pending account applications.

Warehouse Order Picker

United Natural Foods
12.2022 - 03.2023
  • Coordinate and stack large orders of food and supplies for business's across the state

Sales Specialist

MarketSource
08.2022 - 11.2022
  • Provided customers with clear understanding of charges, billing and price changes.
  • Worked cross-functionally to identify root cause and help solve problems with customer service issues.
  • Handled billing inquiries and provided customers with account changes based on requests.
  • Entered, updated and maintained daily activity and prospect information.
  • Educated customers about brand to incite excitement about company's mission and values.
  • Built strong customer relationships with new and existing customers by providing excellent customer support.

Front Desk Agent

Holiday Inn Express Hotel Suites
06.2021 - 08.2022
  • Greeted guests on arrival and sent luggage to assigned rooms.
  • Managed guest reservations and room assignments.
  • Collected credit card information for transactions and posted charges for customers.
  • Represented brand and upheld high standards of quality and service.
  • Coordinated with housekeeping or maintenance departments to help resolve room problems.
  • Increased guest satisfaction ratings through prompt and quality service.

Cart Clerk

WinCo Foods
06.2020 - 06.2021
  • Solicited guests to promote products and increase business revenue.
  • Followed key health, safety and alcoholic service standards to keep business liability low.
  • Maintained radio or other contacts with shop to regularly receive up-to-date information.
  • Cleaned and sanitized cart throughout shifts to meet strict infection control standards.
  • Inspected equipment daily to identify and handle maintenance needs impacting performance.
  • Organized work area, stocked products and completed other daily assignments to meet company standards.
  • Retrieved shopping carts from parking lots, removed trash and wiped down for guests.

Education

High School Diploma -

Antelope High School
Antelope, CA
05.2021

Nurse Assistant Training Program -

The Art of Care Academy
Citrus Heights, CA
02-2025

Skills

  • Customer service
  • Member account management
  • Organization and recordkeeping
  • Complaint documentation
  • Data entry
  • Time management

Certification

  • CNA - Certified Nurse Assistant

Timeline

Member Services Team Member

VillaSport Athletic Club And Spa
03.2023 - Current

Warehouse Order Picker

United Natural Foods
12.2022 - 03.2023

Sales Specialist

MarketSource
08.2022 - 11.2022

Front Desk Agent

Holiday Inn Express Hotel Suites
06.2021 - 08.2022

Cart Clerk

WinCo Foods
06.2020 - 06.2021

High School Diploma -

Antelope High School

Nurse Assistant Training Program -

The Art of Care Academy

Similar Profiles

CREATE PROFILE
ALEXANDER POST