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Extensive experience in customer service, sales, and office management. Strong communication and analytical skills enhance client relationships and streamline operations. Proven track record of driving improvements in customer engagement and satisfaction.

Detail-oriented and analytical professional with over 10 years of experience in payroll administration, employee data management, financial operations, compliance, and process improvement. Mostly in Finance while Proven ability to manage payroll, maintain employee records, generate reports, support benefits administration, and ensure data integrity across multiple systems. Experienced in ADP Payroll, HR-related reporting, onboarding and offboarding processes, employee support, and cross-functional collaboration. Advanced Microsoft Excel user with strong analytical and problem-solving skills while leveraging extensive operational and people-support experience to enhance employee experience and organizational effectiveness

Dynamic sales professional with expertise in effective communication and relationship building. Proven ability to enhance customer satisfaction and drive sales growth through exceptional service and problem-solving skills. Currently in pursuit of a Bachelor degree in Political Science with hopes to advance in a career as a International political negotiator.

Over 6.5 years of experience, 1+ yrs. in Program Management and 5.5 yrs. in Performance, Scalability and Reliability Engineering. Successfully delivered global business solutions to customers. Managing scrum team with 12-14 strength comprising Developers, UI-UX professionals, QA Engineers, and Performance and resiliency engineers. Collect periodic updates and prepare Weekly and Monthly reporting, evaluating progress and resolving areas of bottlenecks. Conduct strategy meetings with leadership and stakeholder teams. Preparing Program Milestones and ETA/timeline review regularly. Experience in working in both on-prem and
cloud technologies.

Results-driven team player with a keen eye for detail and strong organizational skills. possess over 10 years of experience as a dedicated customer service specialist in the hotel and fitness industry. Proven track record includes building rapport with clients, ensuring their satisfaction, and contributing to the success of the company. Have been recognized and awarded for providing exceptional service. Hold a BA degree in Hotel Management, with international experience.

Alexander Prasad

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Expo

Dream Volunteer

Expo, Busser, Host

B.A. - Political Science

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