Alexander Priest
Columbus
Summary
I excel when I'm helping people, and I have extensive customer service experience. I'm very intrinsically motivated, and I thrive when I'm working with others. The well-being of those I interact with is my primary concern.
Overview
11
11
years of professional experience
Work History
Subject Matter Expert
CVS Corporation
03.2023 - Current
- Train new Service Advocates in how to take pharmacy calls
- Implement procedures to ensure success for Service Advocates post-training
- Work with Account Teams in building online infrastructure
Service Advocate
CVS Corporation
02.2021 - 03.2023
- Assisted members with all of their medical insurance needs
- Trained to assist members with pharmacy needs as well
- Mentored other Service Advocates to help build our program
Assistant Manager/Lesson Coordinator
Music&Arts
01.2019 - 02.2021
- Coordinated with teachers and parents to create a cohesive schedule
- Implemented store procedures and helped train new employees
- Expanded our lesson program to an online platform
Online Sales Supervisor
Kohl's
10.2016 - 01.2019
- Implemented a new online ordering system for the location
- Headed the online sales department as we saw exponential growth
Sales Associate
Kohl's
05.2014 - 10.2016
- Worked at the customer service sales desk
- Assisted managers in display and store layout
Education
Bachelor of Arts - Music Composition And Education
The Ohio State University
Columbus, OH05-2019
Skills
- Outlook
- Microsoft Word
- Microsoft Excel
- Computer Setup
- Email Correspondence
- Data Entry
- Strong analytical skills
- Training and mentoring
- Program Representative
- Interviewing
Timeline
Subject Matter Expert
CVS Corporation
03.2023 - Current
Service Advocate
CVS Corporation
02.2021 - 03.2023
Assistant Manager/Lesson Coordinator
Music&Arts
01.2019 - 02.2021
Online Sales Supervisor
Kohl's
10.2016 - 01.2019
Sales Associate
Kohl's
05.2014 - 10.2016
Bachelor of Arts - Music Composition And Education
The Ohio State University
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