Detail-oriented professional with experience in food service and hands-on technical work. Known for strong teamwork, safety practices, and attention to detail. Focused on supporting smooth operations, consistent quality, and positive customer experiences.
Work History
Team Leader
6 Years 7 Months
Cracker Barrel | 03.2020 - Current
Coached team members on service steps, menu knowledge, and company procedures to support performance and consistency.
Resolved guest concerns promptly to protect satisfaction, service recovery, and brand reputation.
Coordinated scheduling, shift coverage, and task assignments to keep workflows efficient during peak business periods.
Led daily front-of-house and back-of-house operations to maintain
Unloaded delivery trucks
consistent guest service and hospitality standards.
Grill Cook
10 Years 5 Months
Cracker Barrel | 05.2016 - Current
Monitored grill stations during peak service, prioritizing orders and keeping kitchen flow steady.
Prepared grilled menu items to recipe standards, maintaining consistent cook times and food quality.
Prepped ingredients, stocked stations, and organized supplies for efficient meal service.
Maintained clean, sanitized work areas, equipment, and utensils to support food safety compliance.
Technician C
4 Years 10 Months
Cavalieri’s Service Center | 05.2020 - 03.2025
Executed entry level repairs, including oil changes, tire placements, and brake repairs.
Scheduled appointments and processed payments.
Stocked parts and kept inventory.
Education
High School Diploma
Lenape High School | Medford, NJ | 06.2017
Honor Roll 2013 to 2017
Italian National Honor Society recipient
Skills
Team supervision
Staff training
Staff leadership
Workflow enhancement
Daily operations management
Operational efficiency
Health compliance
Problem resolution
Teamwork and collaboration
Attention to detail
Safety protocols
Guest engagement
Accomplishments
I have received several awards and accolades during my employment at Cracker Barrel. I have been Employee of the Month several times, as well as Employee of the Year. I am entrusted to my manager to open and close the store.