Alexander Rachels
Badin,NC
Summary
Diligent and hard-working candidate with over 14 years of truck driving experience ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
23
23
years of professional experience
Work History
Heavy Equipment Operator
City of Albemarle
01.2012 - 01.2024
- Loaded and operated a 5000 gallon tanker three times daily from Albemarle to Concord delivering wastewater by-products.
- Mitigated potential hazards by promptly reporting unsafe conditions or damaged equipment to supervisors.
- Demonstrated commitment to safety by consistently wearing appropriate personal protective equipment and following all established protocols.
- Collaborated with team members to complete complex projects, utilizing strong communication skills and problem-solving abilities.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Performed maintenance in the construction, maintenance and repair of water and sewer lines and appurtenances.
- Performed right of way maintenance.
- Work involved operating a variety of tools and equipment to build, repair and replace sections of water and sewer lines and other infrastructure.
Fill-In Delivery Driver – Temporary
Standard Office Equipment
05.2008 - 12.2011
- Filled-in as needed for route delivery for local office supply company when full-time employees are out on leave or when large orders are received.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Inventory Maintenance Specialist/Sales Representative
Tifco Industries, Inc
03.2011 - 05.2011
- Provided customer service to accounts for company specializing in the sale of maintenance and repair items.
- Secured new accounts to build customer base.
- Maintained and provided quality customer service.
- Prepared quotes for customers.
- Evaluated customer needs and feedback to drive product and service improvements.
- Developed strong client relationships through consistent communication and attentive service.
- Negotiated favorable contracts with vendors, securing high-quality products at competitive prices.
- Led successful sales presentations to prospective clients, resulting in increased partnerships and collaboration opportunities.
- Followed all company policies and procedures to deliver quality work.
- Collected, arranged, and input information into database system.
Sales Representative
Carolina Distributors
07.2007 - 04.2008
- Provided customer service to accounts for company specialized in stocking and providing inventory for convenience stores.
- Maintained and provided quality customer service.
- Delivered inventory and set up displays for convenience stores for assigned route.
- Entered invoice data and submitted electronically daily to corporate headquarters for accounts payable.
- Maintained monthly inventory for restocking of merchandise for accounts.
- Deposited account payments daily.
- Maintained company vehicle.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients face-to-face.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Sales Representative
H.T. Hackney, Inc.
07.2006 - 11.2006
- Provided customer service to accounts for company specialized in stocking and providing inventory for convenience stores.
- Delivered inventory and set up displays for convenience stores for assigned route.
- Determined inventory needs of stores and ordered stock for subsequent deliveries.
- Maintained company vehicle.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients face-to-face.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Inside Sales Coordinator
Gibraltar Packaging Co, Inc
03.2004 - 02.2006
- Provided customer service to accounts for a flexible packaging and folding carton company.
- Ensured quotation requests contain complete and proper information to estimate.
- Estimated repeat orders from spec records and provide pricing.
- Maintained quotation files.
- Provided samples, vinyl’s and specification sheets to customers prior to production.
- Submitted quotations to customers verbally or written.
- Submitted production samples & color standards to customers as requested.
- Initiated requests for Design Department to provide films, proofs and blue lines for customer approval
- Maintained status of all jobs for responding to customers’ inquiries.
- Monitored inventories in order to ship prior to 90 days.
- Provided customers with inventory information including reorder points, lead times, finished counts, case and pallet information.
- Increased customer satisfaction by promptly addressing inquiries and providing accurate product information.
- Streamlined the sales process for improved efficiency through diligent follow-ups and timely communication with clients.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Collaborated closely with outside sales representatives to ensure smooth transactions and coordination of efforts.
- Maintained detailed records of client interactions, tracking their needs and preferences for future reference.
Sales Representative
Tri-State Tobacco, Inc
09.2002 - 01.2004
- Provided customer service to existing customer base in assigned territory for cigarette sales.
- Secured new sales accounts in assigned territory.
- Delivered product to accounts.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients face-to-face.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Truck Driver
Hal Mabe Trucking
12.2000 - 08.2002
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Education
IOCC Customer Service Training -
Charlotte
Dale Carnegie Institute -
Laurinburg
PDT Driver’s Training School -
Paintsville
Diploma -
Richmond Senior High School
Rockingham, NC01.1981
Skills
- Valid Class A North Carolina Driver's License
- Experienced in Operation of Multiple Types of Heavy Equipment
- Team Collaboration
- Good Judgement
Timeline
Heavy Equipment Operator
City of Albemarle
01.2012 - 01.2024
Inventory Maintenance Specialist/Sales Representative
Tifco Industries, Inc
03.2011 - 05.2011
Fill-In Delivery Driver – Temporary
Standard Office Equipment
05.2008 - 12.2011
Sales Representative
Carolina Distributors
07.2007 - 04.2008
Sales Representative
H.T. Hackney, Inc.
07.2006 - 11.2006
Inside Sales Coordinator
Gibraltar Packaging Co, Inc
03.2004 - 02.2006
Sales Representative
Tri-State Tobacco, Inc
09.2002 - 01.2004
Truck Driver
Hal Mabe Trucking
12.2000 - 08.2002
IOCC Customer Service Training -
Charlotte
Dale Carnegie Institute -
Laurinburg
PDT Driver’s Training School -
Paintsville
Diploma -
Richmond Senior High School
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