Summary
Overview
Work History
Education
Skills
Additional Information
School
Schoollocation
Experiencein
Personal Information
Timeline
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Alexander Ramirez

Mastic Beach,NY

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

20
20
years of professional experience

Work History

Manager Fire Extinguisher Division

Firematic Supply Co., Inc.
06.2022 - 04.2024
  • Managed all aspects of fire extinguishing division including:
  • Inspections, installations
  • Sold new fire extinguishers - High/Low Hydrostatic tests of Cylinders
  • Performed all aspects of business, bid, designed, maintained and serviced
  • Sales/Marketing
  • Found new vendors to purchase product at lower pricing
  • Hired, trained and managed all personnel for fire extinguisher division
  • Responsible for warehouse space and safety protocol such as multiple eye stations, first aid kits and fire extinguishers checked monthly
  • Increased profit by 200% in one year
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
  • Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
  • Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
  • Increased market share with strategic business development efforts, expanding into untapped markets.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Developed detailed plans based on broad guidance and direction.

Special Hazards/Suppression Business Developer - Project Manager/Marketing/Sales

ABT Designs & Fire Protection
09.2014 - 04.2022
  • Purchasing/Sales/Design of kitchen suppression and exhaust hood systems
  • Plan Development/Designs and Submittals
  • Proficient in Pre-Engineered Suppression Systems Design using Vizio
  • Proficient in Design of Kitchens - Extensive Knowledge of Ansul, PyroChem, Range Guard Systems
  • Auto Spray Booths - Dry Chem - Extensive Knowledge of Badger and Monarch suppression systems
  • Perform all aspects of System Design of Special Hazards from bid to C.O. from AHJ's
  • Manage 30 accounts for quarterly Fire Sprinkler inspections
  • New sales and service of existing customers included increased price point by 20-30% on retro fits, maintenance of existing customers i.e, nozzle replacements, hydrostatic tests of system cylinders, replacement of detection lines, etc.
  • Increased company's market revenue by $1.25 Million
  • Increased client base by identifying new business opportunities and implementing strategic sales approaches.
  • Streamlined internal processes to increase efficiency and productivity within business development team.
  • Negotiated, prepared, and signed contracts with clients.
  • Managed portfolio of key accounts, ensuring consistent communication and prompt resolution of any issues or concerns that arose.
  • Drove revenue growth by creating tailored solutions for clients based on their unique needs and requirements.
  • Kept meticulous client notes and updated account information in company databases.
  • Created and maintained database containing information on business proposals and contacts.
  • Played pivotal role in successful acquisition of new clients by crafting compelling proposals that showcased company''s unique value proposition.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Consistently exceeded sales targets through effective pipeline management and diligent follow-ups with prospects.
  • Developed strong relationships with key clients for improved customer satisfaction and long-term partnerships.
  • Secured high-profile contracts through effective negotiation skills, resulting in significant revenue growth for company.
  • Optimized sales funnels by analyzing performance data, identifying areas for improvement, and implementing appropriate changes accordingly.
  • Worked with existing customers to increase purchases of products and services.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Developed, maintained and utilized diverse client base.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Achieved or exceeded company-defined sales quotas.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Negotiated prices, terms of sales and service agreements.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Met existing customers to review current services and expand sales opportunities.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Recorded accurate and efficient records in customer database.

Owner/Operator

Kings Fire Protection
12.2007 - 08.2014
  • Performed all aspects of Fire Suppression Systems/Special Hazards/Hydrostatic tests of System Cylinders
  • Performed all aspects of business, bid, designed, maintained and serviced
  • Sales/Marketing/Design of systems
  • Hired, trained and managed all personnel for inspections, fire extinguishers and kitchen suppression systems
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Increased markets share in NYC, Long Island and NJ

Lead Fire Sprinkler Installer

Reliable Fire Protection
03.2005 - 11.2007
  • Installation of new fire sprinkler systems
  • Full understanding of fire sprinkler plans
  • Full installation of Sprinkler valve room
  • (alarm valve, OS&Y valve, double detector check valve, fie pump) Hanging of main sprinkler pipes, branch lines to center tile location for sprinkler heads
  • Relocation of existing sprinkler heads
  • Closing out final cut sheet Installation of tamper switches, flow switches
  • Testing with AHJ to obtain CO.
  • Demonstrated adaptability when working with various types of sprinkler systems, including wet pipe, dry pipe, pre-action, and deluge systems.
  • Maintained accurate inventory levels by routinely monitoring stock levels for essential tools/materials used in daily operations.
  • Demonstrated exceptional problem-solving abilities when troubleshooting complex technical issues within fire sprinkler systems.
  • Increased workplace safety by adhering to relevant regulations, guidelines, and standard operating procedures throughout all tasks.
  • Conducted regular assessments of installed systems to ensure they meet NFPA standards.
  • Developed expertise in reading construction drawings to accurately interpret which materials are needed for each project.
  • Measured, threaded, and cut materials to correct angles.
  • Planned pipe system layout, installation and repair according to specifications.
  • Used clamps and brackets to attach pipes to walls, structures and fixtures.
  • Inspected sewers and piping systems to assess quality and condition.
  • Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
  • Interpreted blueprints to determine locations, quantities, and sizes of materials required.
  • Reviewed blueprints and project specifications to determine correct plumbing solutions.
  • Prepared budgets and estimated costs for potential work on piping systems.
  • Tested and operated hydraulic and pneumatic equipment for heating and cooling systems.

Lead Fire Sprinkler Installer

Hartcorn Plumbing
04.2004 - 03.2005
  • Installation of new fire sprinkler systems
  • Full understanding of fire sprinkler plans
  • Full installation of Sprinkler valve room; alarm valve, OS&Y valve, double detector check valve, fie pump. Hanging of main sprinkler pipes, branch lines to center tile location for sprinkler heads
  • Relocation of existing sprinkler heads
  • Closing out final cut sheet Installation of tamper switches, flow switches.
  • Testing with AHJ to obtain CO.

Education

High School Diploma -

Francis Lewis H.S.
58-20 Utopia Pkwy, Fresh Meadows, NY 11365
06.1992

Skills

  • Vizio
  • Low Voltage
  • Account Management
  • Project Management
  • Account Management
  • Business Analysis

Additional Information

30 years of Fire Protection Experience.

School

Francis Lewis High School

Schoollocation

Queens, NY

Experiencein

  • Full Fire Sprinkler Installations
  • Full Plan Development for Exhaust Hood/Duct with Suppression system & Installation
  • Full Plan Development for industrial Dry Chem systems. (Spray Booth systems)

Personal Information

  • Title: Fire Suppression/Extinguisher Manager
  • Work Permit: Authorized to work in the US for any employer

Timeline

Manager Fire Extinguisher Division

Firematic Supply Co., Inc.
06.2022 - 04.2024

Special Hazards/Suppression Business Developer - Project Manager/Marketing/Sales

ABT Designs & Fire Protection
09.2014 - 04.2022

Owner/Operator

Kings Fire Protection
12.2007 - 08.2014

Lead Fire Sprinkler Installer

Reliable Fire Protection
03.2005 - 11.2007

Lead Fire Sprinkler Installer

Hartcorn Plumbing
04.2004 - 03.2005

High School Diploma -

Francis Lewis H.S.

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