Alexander Reed
Jacksonville,FL
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
11
11
years of professional experience
Work History
Sous Chef
Espana Tapas & Wine Bar
06.2019 - 11.2023
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Acted as head chef when required to maintain continuity of service and quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
Lead Cashier
Circle K
09.2015 - 10.2018
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Assisted customers by answering questions and fulfilling requests.
- Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
- Handled complex returns or exchanges swiftly, streamlining processes that ensured minimal disruption to customers'' shopping experiences.
Line Chef
Ally Cats (Food And Wine)
01.2013 - 09.2015
- Ensured consistent high-quality dishes by adhering to standardized recipes and strict quality control measures.
- Demonstrated versatility by efficiently working across various stations within the kitchen as needed.
- Maintained a safe and sanitary work environment by following strict food handling guidelines and regular cleaning schedules.
- Expedited customer orders with prompt and accurate plate assembly, ensuring top-notch presentation standards.
Host
Country Cabin Restaurant
08.2012 - 05.2014
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
No Degree - Culinary Arts
Art Institute
Jacksonville, FLHigh School Diploma -
Nassau Community Academy
Yulee, FL04.2009
Skills
Team Leadership
Kitchen leadership
Food Safety
Customer Service
Safety Management
Staff Motivation
BOH Operations
Problem and Complaint Resolution
Languages
Spanish
Limited Working
Timeline
Sous Chef
Espana Tapas & Wine Bar
06.2019 - 11.2023
Lead Cashier
Circle K
09.2015 - 10.2018
Line Chef
Ally Cats (Food And Wine)
01.2013 - 09.2015
Host
Country Cabin Restaurant
08.2012 - 05.2014
No Degree - Culinary Arts
Art Institute
High School Diploma -
Nassau Community Academy
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