Alexander R. Gonzalez
Whitter,CA
Summary
Detail-oriented and tech-savvy healthcare support professional transitioning from a data entry and technician background to hands-on patient care. Seeking a Patient Care Assistant I role at City of Hope to contribute strong documentation skills, procedural knowledge, and a passion for patient well-being in a collaborative clinical environment.
Overview
20
20
years of professional experience
Work History
Mechanical Assembler
General Micro Systems
11.2023 - Current
- Performing basic electrical/electronic mechanical assemblies while reading blueprints and drawings, being able to interpret specifications during assembly process.
- Collaborating with inspectors during 'First Article Reviews, Prototype projects, calibration testing, troubleshooting diagnosis, cable harness assemblies and PCBA board repairs.
- Potted pre-finished assemblies and assisted during conformal coating on devices, if necessary, by following schematic drawings.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Office Assistant / Data Entry Analysis
Legacy Financial Inc.
01.2015 - 10.2023
- Performed essential office duties and assisting coworkers with desktop Customer Services with in-person and virtual.
- Managed data entry transcribes, documentation and assisted in setting up Conference Zoom meetings for long-distance agencies and customers.
- Maintain confidentiality and follow HIPAA standards at all times
- Assisted with development of compliance objectives and strategies.
Customer Service Representative / Electronics Technician
Discus Dental, Inc. “A Philips Company”
02.2005 - 03.2012
- Worked as a mechanical assembler then worked towards Assembler Technician on the dental devices assembly line while working in the 'service center' diagnosing faculty devices from the field.
- Worked closely with under engineering supervision during prototype builds, worked with quality inspection during 'first article inspections (FAI).
- Operated in cleanroom environment, followed ISO protocols, ensured ESD regulations enforced on the assembly floor.
- Responded to customer requests for products, services, and company information.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
Bachelor of Science - Electronics Engineering Technology
Grand Canyon University
Pheonix, AZ12.2026
Bachelor of Science - Computer and Electronics Engineering Technology
ITT Technical Institute
San Dimas, CA12.2007
Associates of Science - Computer and Electronics Engineering Technology
ITT Technical Institute
West Covina, CA09.2005
Skills
- Manufacturing background
- Quality assurance
- Equipment operation
- Safety practices
- Customer relations
- Complaint resolution
- Training development aptitude
- Report creation
- Microsoft office expertise
- Administrative support
Professional Qualities
- Strong oral and written communication skills
- Learning new skills and technology quickly
- Strong work ethic
- Collaborator
- Customer Service
- Motivated Initiative-taker
- Bilingual: English and Spanish
- Experienced with AS9100 / ISO9001
- ESD Training Certified
- FOD Training
Languages
Spanish
Professional Working
Timeline
Mechanical Assembler
General Micro Systems
11.2023 - Current
Office Assistant / Data Entry Analysis
Legacy Financial Inc.
01.2015 - 10.2023
Customer Service Representative / Electronics Technician
Discus Dental, Inc. “A Philips Company”
02.2005 - 03.2012
Bachelor of Science - Computer and Electronics Engineering Technology
ITT Technical Institute
Associates of Science - Computer and Electronics Engineering Technology
ITT Technical Institute
Bachelor of Science - Electronics Engineering Technology
Grand Canyon University
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