Alexander Rich
Evansville,IN
Summary
Results-driven, technically adept Database Administrator with 10+ years of experience supporting key business applications, systems, servers, and workstations, including MS SQL Server administration. Proven track record in improving system availability, implementing backup and disaster recovery solutions, strengthening security, and enhancing end-user functionality. Skilled in streamlining processes, engaging stakeholders, advising leaders, and driving efficiency. Dedicated to continuous learning and staying updated on emerging technologies and best practices.
Overview
10
10
years of professional experience
Work History
Database Administrator - Infrastructure Lead
Old National - Infosys
Evansville, Indiana
12.2018 - 04.2024
- Collaborated effectively in a team environment, closely working with project teams comprised of software developers, business analysts, and IT operations to ensure smooth workflow and high-quality handoffs.
- Responsible for end-to-end database solution delivery and operations, including requirements gathering, design, construction, testing, implementation, and administration.
- Cultivated strong working relationships with business partners, IT services, and software vendors for seamless coordination
- Implemented DevOps practices, Test-Driven Development techniques, and Automation tools to optimize delivery processes.
- Designed specifications and flowcharts to enhance existing systems by implementing information flow and content solutions that structured databases for improved accessibility.
- Provided advice on database concepts and functional capabilities, submitting recommendations for solutions.
- Tracked and reported metrics for database performance, while also analyzing and monitoring its progress.
- Stays updated on technological advancements and industry developments through project implementations.
- Aided in establishing redundant systems, policies, and procedures for disaster recovery and data archiving to uphold the security and reliability of critical data.
- Monitored database system details such as stored procedures and execution time, implementing efficiency improvements.
- Managed the ongoing monitoring, evaluation, and maintenance of systems and procedures designed to prevent unauthorized access to data systems and databases.
- Offered suggestions for improving data security through implementation of corrective actions.
- Developed and executed strategies for data restore and recovery, ensuring the continuity of data system and database operations in alignment with emergency or disaster recovery plans.
- Conducted routine maintenance tasks, such as monitoring disk space and keeping database dictionaries updated.
- Carried out upgrades to databases while introducing new elements and structures.
- Led the development of policies and procedures for effective data management, maintenance, and utilization.
- Developed change control and testing processes to effectively manage database modifications.
- Implemented effective strategies for consistently safeguarding PII (Personally Identifiable Information) through continuous encryption and adherence to stringent security protocols
- Served as key contributor in ensuring appropriate end-user database access control levels were established.
- Performed database transaction and security audits.
- Verified project implementations to ensure compliance with policies and guidelines related to system security and vendor management.
- Created and updated essential IT technical documentation.
- Implemented routines to enhance end user experience and optimize database utilization.
- Maintained accurate documentation of installation processes, troubleshooting steps, and resolution methods for both server and workstation applications.
System Analyst Supervisor
Old National Bank
Evansville, Indiana
12.2016 - 12.2018
- Supervise and train a team of systems analysts
- Implement policies and procedures regarding how problems are identified, received, documented, and resolved
- Ensure maximum issue resolutions in minimum time and evaluate new information systems products or services, suggesting changes to existing products or services to better aid ONB customers
- Analyzes systems hardware, software, and security problems and develops solutions
- Translates user and system requirements into functional technical specifications
- Writes detailed documentation
- Installs, tests, and debugs application systems
- Installs and manages core desktop Operating Systems, upgrades and evaluations, workstation Group Policy Objects, Microsoft Office products, patch installations, and resolution of software-related problems
- Works with the Desktop Services team in creating and managing Windows Desktop Operating Systems images
- Works closely with Compliance, Network Services, Network Security, Corporate Security, and Tech Management to ensure systems are set up per ONB policies and standards
- Manages and implements complex IT projects for the lines of business from research to production
- Defines project resources, and requirements; plans and schedules project deliverables, goals, and milestones in conjunction with the lines of business and IT department
- Coordinate system development tasks to include design, integration, and formal testing
- Verifies project implementations meet compliance, system security, and vendor management policies and guidelines
- Installs, configures, and maintains hardware, systems, and software for the lines of business
- Documents any installation instructions and problems with resolution for both server and workstation applications
- Provides training with Desktop Support on new applications and processes as well as trains the line of business on how to access the applications
- Develops and maintains a productive working relationship with senior management, project sponsors, IT operations/technical services, and key business users
- Keeps abreast of technical innovations in Information Technology and developments in financial services industries through project implementations.
Unified Communications Engineer
Old National Bank
Evansville, Indiana
02.2014 - 12.2016
- Effectively oversaw adherence to standardized practices in Patch Management, Change Management, Problem
Management,
and Capacity
Management. - Managed research, development, and maintenance of Old National's Data, Voice, and Video network infrastructure as an Engineer.
- Provided second-level support for the ONB enterprise communications network.
- Provided field service support and engineering to maintain a large corporate network with thousands of devices including PCs, phones, routers, switches, servers, and UPSs.
- Provided support and engineering solutions for over 180 physical networks.
- Sustained a consistent 99.5% uptime rate for the Wide Area Network.
Education
Some College (No Degree) - Architectural Drafting
Sierra College Nevada County Campus
Grass Valley, CASkills
- Databases
- Microsoft SQL Server
- SSMS
- Idera SQL Secure
- Idera SQL Compliance Manager
- Idera SQL Diagnostic Manager
- Idera SQL Inventory Manager
- Idera SQL Admin Tool Set
- Nagios
- VMware
- WISdom
- PowerBI Gateway Admin
- Operating Systems
- Linux
- Windows
- Windows Server
- Other Software
- Service Now
- MS Office
- Ivanti Automation
- Ivanti Patch
- SolarWinds Network Performance Monitor
- SolarWinds NetFlow Traffic Analyzer
- SolarWinds Network Configuration Manager
- SolarWinds Server & Application Monitor
- SolarWinds Application Performance Monitor
- Networking
- Cisco IOS
- Cisco Unified Communications Manager
- Cisco Unified Contact Center Express
- Cisco Unity Connection
- Cisco Unified Communications Manager IM & Presence
- PuTTY
- WireShark
- TCP/IP
- DHCP
- DNS
- FTP
- SSH
- IIS
References
References available upon request.
Timeline
Database Administrator - Infrastructure Lead
Old National - Infosys
12.2018 - 04.2024
System Analyst Supervisor
Old National Bank
12.2016 - 12.2018
Unified Communications Engineer
Old National Bank
02.2014 - 12.2016
Some College (No Degree) - Architectural Drafting
Sierra College Nevada County Campus