Alexander Rivera
Davie,FL
Summary
Professional manager with strong focus on team collaboration and achieving results. Proven ability to lead and develop teams, adapt to changing needs, and drive operational success. Skilled in strategic planning, performance management, and relationship building. Reliable and consistently deliver on organizational goals.
Overview
11
11
years of professional experience
Work History
District Manager
Red Coats
01.2024 - 04.2025
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Improved overall cleanliness by implementing efficient cleaning procedures and utilizing appropriate tools and equipment.
- Promoted a safe working environment by enforcing proper use of personal protective equipment and adherence to safety guidelines.
- Increased team efficiency through regular communication of expectations, goals, and progress updates to staff members.
- Enhanced client satisfaction with thorough attention to detail in all cleaning tasks, ensuring spaces were well-maintained and presentable.
- Streamlined operations by coordinating schedules, delegating tasks, and monitoring staff performance for optimal productivity.
- Provided exceptional customer service by addressing client concerns promptly and professionally, resolving issues as needed.
- Continuously sought out industry best practices for improving the efficiency of cleaning operations at the facility.
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Increased employee performance through effective supervision and training.
District Manager
Green Kleen of Florida
10.2020 - 12.2023
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Built relationships with customers and community to establish long-term business growth.
- Supervised various locations, enforcing high-quality standards of operation.
District Manager
Safeguard Services Inc.
01.2014 - 09.2020
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
- Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across the district.
- Managed accounts to retain existing relationships and grow share of business.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Education
Associate - Electritian
Politecnico of Miami
Miami Fl06-2022
A - Air Conditioning Technician
Politecnico of Miami
Miami Fl03-2018
High School Diploma -
Pedro Pera Fajardo
Mayaguez06-1999
Skills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Training and coaching
- Attention to detail
- Customer relations
- Staff development
- Team development
- Action plans
- Decision-making
- Interpersonal communication
- Team leadership
- Staff recruiting
- Staff supervision
- Scrubber Machine
- Water Spot Extractor Machine
- Ride-on floor Scrubber Machine
- Pressure washer cleaning Machine
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
District Manager
Red Coats
01.2024 - 04.2025
District Manager
Green Kleen of Florida
10.2020 - 12.2023
District Manager
Safeguard Services Inc.
01.2014 - 09.2020
Associate - Electritian
Politecnico of Miami
A - Air Conditioning Technician
Politecnico of Miami
High School Diploma -
Pedro Pera Fajardo
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