Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexander Rivero

Key West,FL

Summary

Proven leader and problem-solver at Circle K, adept in enhancing customer experience and streamlining inventory control. Excelled in boosting sales through strategic merchandising and superior customer service. Skilled in staff supervision and POS system operations, achieving significant improvements in store efficiency and customer satisfaction without exceeding a single numerical percentage.

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

Circle K
04.2017 - Current
  • Executed merchandising strategies for increased product visibility and sales.
  • Guided team members through challenges with clear communication and support.
  • Conducted regular audits for accurate stock levels, reducing excess inventory.
  • Identified sales opportunities through customer interactions, maximizing revenue.

Assistant Store Manager

Dions Quick Mart
04.2017 - 03.2022

Y

  • Executed merchandising strategies for increased product visibility and sales.
  • Guided team members through challenges with clear communication and support.
  • Conducted regular audits for accurate stock levels, reducing excess inventory.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.

Fisherman

Contractors
03.2016 - 04.2017
  • Resolved issues among crew members by using active listening and problem solving to quickly defuse tense situations.
  • Used nets and Type equipment to haul fish up from ocean, taking care to avoid snags and Type issue, which could negatively impact final hauls.
  • Performed filleting to keep workflows moving efficiently and with continued consistency.
  • Assessed fish for signs of disease and tossed back those with defects to comply with Type guidelines.
  • Enhanced communication among crew members through clear instructions during critical moments at sea or docking procedures.
  • Developed strong relationships with suppliers, securing competitive deals on essential equipment and resources for the vessel.

Education

GEDp -

Barbara Goleman High
Miami Fl

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Inventory control
  • Customer relations
  • Store organization
  • Store opening and closing
  • Attention to detail
  • Staff supervision
  • Stock management
  • POS systems
  • POS systems operations
  • Employee scheduling
  • Hiring and training
  • Pricing and markdowns
  • Display setup
  • Stock rotations

Languages

Spanish
Native or Bilingual

Timeline

Assistant Store Manager

Circle K
04.2017 - Current

Assistant Store Manager

Dions Quick Mart
04.2017 - 03.2022

Fisherman

Contractors
03.2016 - 04.2017

GEDp -

Barbara Goleman High
Alexander Rivero