Zak Messer
Lascassas,TN
Summary
Human Resources Executive with 12 years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
HR Director
Builders FirstSource
07.2022 - Current
- HR Director of 115 locations and 3000 employees
- Create and implement trainings, directly resulting in improved bench strength, reduced employee hotline calls by 75%, and turnover by 15%
- Completed 5 mergers in first two years - created and developed plans to ensure ease of transition, eliminating legal liabilities, while ensuring employee transition satisfaction
- Develop and implement policies and procedures for leaders to remain consistent across region
- Provide guidelines and oversees management of human resources activities such as: Recruitment, performance review, Benefits, and employee relations, training and development and resolves problems requiring senior management intervention.
- Optimized HR budget allocation by strategically reallocating resources based on department needs and priorities.
- Ensured legal compliance in all HR practices, mitigating potential risks related to employment law violations or disputes.
- Collaborated with executive leadership team to develop long-term HR strategies aligned with business objectives.
- Invested in professional development opportunities for HR team, fostering continuous learning and improvement.
- Facilitated regular communication channels between management and employees to promote transparency and engagement.
- Introduced innovative training programs that enhanced skillset among staff members and improved overall performance levels within organization.
Senior HR Manager
GEODIS
11.2018 - 07.2022
- SR Manager of seven (7) warehouses ranging from 1300-2500 teammates
- 11 Direct reports
- Provide HR Policy guidance and interpretation to Site Leaders
- Created and implemented employee recognition/reward programs
- Part of Diversity and Inclusion training team – resulting in more inclusive workplace culture.
- Strategic business partner to effectively guide staffing plans, wage adjustments, maximization of team impact, employee engagement and day -to-day operational guidance
- Mentored junior HR professionals on best practices within field, contributing to their professional development journey as future leaders in industry.
- Structured compensation and benefits according to market conditions and budget demands.
- Developed customized training modules to address skill gaps and improve leadership capabilities.
- Created programs to reduce turnover and improve employee engagement in daily business process.
- Improved labor relations through effective communication channels and conflict resolution techniques.
- Reduced employee attrition by redesigning compensation packages and fostering positive work environment.
Regional HR Manager
CTDI
02.2017 - 11.2018
- Managed six (6) separate CTDI locations (TN, WI, AL & IL) with 5 Direct reports and 1200 employees
- Offer training and guidance on all employee relation issues
- Strategic business partner in managing on-site staffing agencies at all sites, as well as oversee conversion process
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Conduct investigations from start to finish – including delivery of disciplinary actions/coaching, up to and including termination
- Established strong relationships with key stakeholders to foster collaboration across departments and functions.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Created and implemented forward-thinking initiatives to improve employee engagement.
HR Manager
DSC-Logistics
10.2015 - 02.2017
Senior HRA
Amazon.com
04.2014 - 10.2015
Staff Consultant
SESCO MANAGEMENT CONSULTANTS
08.2012 - 03.2014
Education
Master of Conflict Management -
Lipscomb University
Nashville, TN05.2013
Bachelor of Science - Psychology
Lipscomb University
Nashville, TN05.2011
Skills
- Effective in managing conflicts and turning them into productive situations
- Strong negotiating, mediating and facilitating skills
- Exceptional listener and communicator who effectively conveys information verbally and in writing to be an effective HR Operational Business Partner
- HR policies development
- Coaching and Mentoring
- Organizational Development
- Compensation design
- HR technology - ADP, Kronos, Ultipro, Dayforce, Beeline
Certification
- Senior Professional in Human Rescourses - SPHR - Certification Number: 60069113116112
Accomplishments
- Lipscomb University, 08/2009, 2012, NCAA Athlete-Baseball
- Team Captain/Developed strong leadership skills
- Assisted in building positive team morale
- Collaborated as a team to optimize potential for success
- All Conference Academic Team
Timeline
HR Director
Builders FirstSource
07.2022 - Current
Senior HR Manager
GEODIS
11.2018 - 07.2022
Regional HR Manager
CTDI
02.2017 - 11.2018
HR Manager
DSC-Logistics
10.2015 - 02.2017
Senior HRA
Amazon.com
04.2014 - 10.2015
Staff Consultant
SESCO MANAGEMENT CONSULTANTS
08.2012 - 03.2014
Master of Conflict Management -
Lipscomb University
Bachelor of Science - Psychology
Lipscomb University
- Senior Professional in Human Rescourses - SPHR - Certification Number: 60069113116112
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