Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexander Robert Bock

New Braunfels,TX

Summary

Knowledgeable [Desired Position] with solid background in food service operations and customer care. Proven track record in ensuring high standards of cleanliness and efficiency. Demonstrated ability to manage multiple tasks while maintaining positive customer experience and effective teamwork.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Deli/Food Service Associate

Buc-ees
06.2022 - 05.2025
  • Responsibilities/Skills: Responsible for providing the highest quality of food possible. I kept department clean, stocked and rotated while providing top quality customer service.
  • (830) 360 - 2012

Assistant Deli Manager

Frazier Farms
01.2018 - 01.2020
  • Responsibilities/Skills: Responsible for placing all orders. Executed a high level of control concerning ordering, pricing and inventory. Checked off each delivery on intake. Broke down and rotated in each delivery. Ensured all items were properly rotated utilizing F.I.F.O method. Conducted product placement testing to guarantee maximum sale potential for provided departmental real estate. I reset shelves to new settings with proper accuracy. Was personally in charge of training employees to company specifications/standards. Conducted yearly reviews for each individual employee. Wrote weekly work schedule & daily production lists. I also was responsible for conducting quarterly inventory. Placed and filled large Specialized Catering Orders. Managed (7-10) employees during each shift to ensure that our department met daily goals concerning sales, production and cleanliness while providing top quality customer service.
  • (760) 758 - 7175

Meat Cutter

Vine Ripe Market
01.2017 - 12.2017
  • Responsibilities/Skills: Responsible for filling the full service meat case of all meats including chicken, pork, lamb, beef, seafood, marinated meats, and sausage. Skilled at cutting meats by hand, saw, grinder, pumping sausage as well as filling the department of plated meat and pre-packed retail items. In this instance products consisted of select and choice Halal meats. I kept the department clean, fronted and stocked continuously through out each shift. I also filled special orders on request. I provide top quality customer service to each individual customer as well as provided recommendations and informative knowledge about each cut of meat and/or product.
  • (619) 462 - 7800

Specialty Deli/Spirits Manager

Jimbo’s Naturally
03.2016 - 12.2017
  • Responsibilities/Skills: Responsible for placing all orders. Executed a high level of control concerning ordering, pricing and inventory. Checked off each delivery on intake. Broke down and rotated in each delivery. Ensured all items were properly rotated utilizing F.I.F.O method. Conducted product placement testing to guarantee maximum sale potential for provided departmental real estate. I reset shelves to new settings with proper accuracy. Was personally in charge of training employees to company specifications/standards. Conducted yearly reviews for each individual employee. Wrote weekly work schedule & daily production lists. I also was responsible for conducting quarterly inventory. Placed and filled large Specialized Catering Orders. Managed employees during each shift to ensure that our department met daily goals concerning sales, production and cleanliness . Cut, cleaned, wrapped, priced and stocked all cheeses. Utilized extensive product knowledge of cheeses from around the world, import beer, domestic craft beer, micro brews, and imported/domestic/organic/local wine. Made beer and wine displays. Provided top quality customer service.
  • (858)793 - 7755

Deli Clerk

Bi-Rite Market
01.2015 - 01.2016
  • Responsibilities/Skills: Ordering, breaking loads, inventory, stocking product. Responsible for deli/meat department, resetting shelves, pricing items, kept entire department clean, faced and stocked. Cleaned and kept entire store/work space organized.

Beer, Wine, Spirits Specialist/Clerk/ Cashier

Palm Spring Liquor
01.2013 - 01.2015
  • Responsibilities/Skills: Supervised and trained new employees. Checked off invoices by hand. I broke down every load including Crest, Budweiser(Anheiser Busch), Stone, Wine Warehouse, Southern Spirits, Coca-Cola, Pepsi etc. Each item in multi pallet load was hand priced, stocked or back-stocked in the cooler or backroom ensuring all product was properly rotated. Rearranged and stocked liquor room and floor to ceiling Liquor shelves and surrounding above head shelves. Stocked and worked out liquor in shipping container backroom and secondary liquor room. Created Liquor, Wine, 22oz.,18 pack and 6 pack sale displays. Put items on sale. Rearranged all shelves to fit product and ensure top sales on liquor, beer, wine, and other various grocery items. Conducted order inventory preparation. I used proper back stocking techniques including card boarding and baring to ensuring stacks 12 cases high and 2-3 deep would remain safe and intact. Shopped for groceries weekly. Stocked cigarettes, tobacco products and liquor each night. Kept entire store fronted, clean, and stocked ensuring there were no holes to promote top sales and a premium customer experience. Made sure to keep all broken tops to collect credits. Conducted daily/weekly cleaning projects. Filled ice bags, Clean coolers, backroom and floors each evening. Provided top quality customer service as well as provided recommendations and in depth knowledge concerning spirits, wine and especially beer ranging from belgians, imports, local and micro craft beers. Ran Cash Register. Provided top quality customer service.

Deli,Grocery,Bulk,Meat Clerk

Sprout’s Farmers Market
01.2010 - 01.2012
  • Responsibilities/Skills: Breaking loads, order preparation, conducted inventory, packaged and stocked product. I cut cheese, cut meats, made sandwiches, loaded and unloaded chicken rotisserie, took care of a olive cold bar/soup hot bar, deli products to recipe. Stocked/cleaned grocery/bulk department. Operated baler as well as electric pallet jack.

Produce Associate

Henry's Farmers Market
01.2007 - 01.2009
  • Responsibilities/Skills: Receiving loads, broke down loads, trimmed all produce for wet case, inventory, stocking, pricing goods, Keeping produce neatly stocked, rotated and as fresh as possible. Cleaned colander the rest of department daily. Certified to use electric pallet jack.

Education

Computer Science, Business

Cuyamaca / Grossmont College
La Mesa, CA
01.2019

Fire Science, EMT

Southwestern College
Otay Mesa Higher Education, CA
01.2013

High School Diploma - undefined

San Diego West City High School
Point Loma West City, CA
01.2012

Skills

  • Strong communication
  • Quality control monitoring
  • Organization/Cleanliness
  • Food presentation
  • Food storage
  • Food safety
  • Problem-solving capacity
  • Staff training experience
  • Customer service
  • Problem-solving

Certification

  • State of California First Responder (EMT) Otay Mesa Higher Education
  • CPR & AED Southwestern College, CA
  • ICS-100 FEMA, U.S. Department of Homeland Security
  • ICS-200 FEMA, U.S. Department of Homeland Security
  • Food Handlers County of Comal, Department of Environmental Health
  • ServSafe Manager American National Standard Institute

Timeline

Deli/Food Service Associate

Buc-ees
06.2022 - 05.2025

Assistant Deli Manager

Frazier Farms
01.2018 - 01.2020

Meat Cutter

Vine Ripe Market
01.2017 - 12.2017

Specialty Deli/Spirits Manager

Jimbo’s Naturally
03.2016 - 12.2017

Deli Clerk

Bi-Rite Market
01.2015 - 01.2016

Beer, Wine, Spirits Specialist/Clerk/ Cashier

Palm Spring Liquor
01.2013 - 01.2015

Deli,Grocery,Bulk,Meat Clerk

Sprout’s Farmers Market
01.2010 - 01.2012

Produce Associate

Henry's Farmers Market
01.2007 - 01.2009

High School Diploma - undefined

San Diego West City High School

Computer Science, Business

Cuyamaca / Grossmont College

Fire Science, EMT

Southwestern College

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