Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Alexander Rodriguez

Aizen12901@gmail.com

Summary

Dynamic manager with a proven track record at Taco Bell, excelling in team leadership and operations management. Recognized for enhancing employee engagement and driving profitability through strategic planning and effective coaching. Skilled in customer service and adept at complex problem-solving, ensuring a safe and productive work environment.

Professional in retail management with extensive experience in overseeing cashier operations and ensuring smooth day-to-day transactions. Known for strong focus on team collaboration and achieving targeted results, adapting seamlessly to changing needs. Skilled in training staff, managing schedules, and maintaining high standards of customer service.

Experienced with cash management, ensuring accuracy and security in financial transactions. Utilizes strong reconciliation skills to maintain precise records. Knowledge of safeguarding assets and adapting to dynamic financial environments.

Logistics professional with hands-on experience in forklift operation, emphasizing precision and safety. Known for teamwork and reliability, adapting to shifting priorities. Skilled in inventory management and operating heavy machinery, bringing dependable and results-focused approach.

Overview

9
9
years of professional experience

Work History

Manager

Tacobell
03.2016 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Controlled costs to keep business operating within budget and increase profits.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Worked fast to complete tasks and meet daily deadlines.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Proven ability to learn quickly and adapt to new situations.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Prepared bank deposit slips accurately and efficiently for submission to financial institutions on a daily basis.

Manager

Mcdolands
10.2022 - 07.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Trained team members on cash register operation and cash handling.

Forklift Operator

Macy's Blooming Dales
04.2019 - 09.2022
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Conserved warehouse space through efficient stacking and placement of materials according to size, weight, and fragility requirements.
  • Expedited order fulfillment with proficient navigation of narrow aisles during the picking process without causing damage or delays.

Education

High School Diploma -

John F. Kennedy High
Waterbury, CT
06-2008

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Strategic planning
  • Operations management
  • Performance evaluations
  • Coaching and mentoring
  • Work prioritization

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 30 staff members.
  • Promoted to Manager after only 3 months for exceptional performance.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Cashier - Achieved highest Number of new credit accounts opened within one-month period.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Manager

Mcdolands
10.2022 - 07.2024

Forklift Operator

Macy's Blooming Dales
04.2019 - 09.2022

Manager

Tacobell
03.2016 - Current

High School Diploma -

John F. Kennedy High
Alexander Rodriguez