Alexander Rodriguez Olivas
Mesa,AZ
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a pre-litigation paralegal position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Customer Service and Operations Manger
LN. Curtis & Sons
10.2014 - Current
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Assistant Purchasing Manager
Banner Desert Medical Center
07.2011 - 10.2014
- Sourced vendors, built relationships, and negotiated prices.
- Purchased new products and oversaw inventory stocking and availability.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Performed monthly reconciliation of open purchasing orders.
Clerk
Roosevelt School District 66
07.2009 - 06.2011
- Interacted with student parents and teachers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
Education
High School Diploma -
Precision High School
Phoenix, AZ01.2009
Skills
- Data Analysis
- Marketing
- Business Planning
- Financial Management
- Process Improvement
- Business Development
- Customer Service
- Organizational Management
- Workflow Optimization
- Customer Retention
- Team Leadership
- Negotiation
Languages
Spanish
Native or Bilingual
Timeline
Customer Service and Operations Manger
LN. Curtis & Sons
10.2014 - Current
Assistant Purchasing Manager
Banner Desert Medical Center
07.2011 - 10.2014
Clerk
Roosevelt School District 66
07.2009 - 06.2011
High School Diploma -
Precision High School
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