Alexander Roel
Boca Raton
Summary
A results-driven sales professional with 3+ years of consultative B2B sales experience, specializing in full-cycle sales from lead generation to account management and upselling. I build my book of business through high-volume prospecting (200-300 daily calls), targeting mid-market clients with 100+ vehicle fleets using tools like LinkedIn, ZoomInfo, and Salesforce. My day-to-day is dynamic, adapting based on the status of my pipeline and where deals stand. I conduct product demos, nurture relationships, and strategically upsell by understanding client needs at every stage. If forecasting shows a need for more deals, I continue prospecting to maintain a healthy pipeline. Skilled in engaging C-level executives, safety managers, and accounting departments, I focus on addressing business challenges through tailored, consultative solutions. Consistently meet or exceed sales targets by providing long-term value and building trust to grow accounts.
Overview
7
7
years of professional experience
Work History
Accounts Executive
Utech
02.2022 - Current
- Deepened customer relationships through strong attention to needs and knowledgeable service.
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns or challenges.
- Built strategic relationships with key account personnel.
- Analyzed accounts for delinquencies and other ongoing issues.
- Increased sales by leveraging accounting knowledge and relationship-building abilities to work smoothly with key clients.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Developed and executed account strategies to meet sales goals.
- Leveraged industry trends and competitive analysis to improve customer relationship building.
- Proposed product solutions to meet changing customer demands.
- Reached out to customers to offer range of services and products in order to drive sales growth.
- Developed business marketing plans for each client account.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Increased sales by educating prospects on benefits of products and services in comparison to competitors.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
BUSINESS OWNER/OPERATOR
Paragon Supplements And Nutrition
11.2019 - 02.2022
- Direct or coordinate activities of businesses or departments concerned with the pricing, sales, or distribution of products
- Coordinate the development or implementation of budgetary control systems, recordkeeping systems, or other administrative control processes
- Resolve customer complaints regarding sales and service
- Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services
- Answer customers' questions about products, prices, and availability
- Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations
- Negotiate prices or terms of sales or service agreements
- Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences
- Prepare sales contracts for orders obtained, and submit orders for processing
- Provide feedback to product design teams so that products can be tailored to clients' needs
- Oversee activities directly related to making products or providing services
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
BUSINESS OWNER/OPERATOR
Splish Splash Auto Bath
07.2017 - 09.2021
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals
- Monitored staff performance, providing final-say assessment over all inquiries
- Led screening, hiring and staff scheduling to maintain compliance with group goals
- Served as principal stakeholder over organization's complete operations
- Oversaw end-to-end business processes to maintain proficiency and profitability
- Fostered CRM initiatives by promoting environment of interpersonal communication and customer service
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership
- Input income and expense details into database to track business finances and address variances
- Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business
- Devised processes to boost long-term business success and increase profit levels
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Presented products to clients using dynamic presentations and practical use-case scenarios
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Education
Associate of Science - Accounting And Business Management
DIABLO VALLEY COLLEGE
Pleasant Hill, CASkills
- Salesforce - CRM
- Account management
- Sales proficiency
- Research and Due diligence
- Schedule Management
- Account updates
- Inter-department collaboration
- Team Building
- Leadership
- Critical thinking
- Organization and Time Management
- Adaptability
- Social perceptiveness
- Problem-solving skills
- Upselling
Languages
Spanish
Native or Bilingual
Timeline
Accounts Executive
Utech
02.2022 - Current
BUSINESS OWNER/OPERATOR
Paragon Supplements And Nutrition
11.2019 - 02.2022
BUSINESS OWNER/OPERATOR
Splish Splash Auto Bath
07.2017 - 09.2021
Associate of Science - Accounting And Business Management
DIABLO VALLEY COLLEGE
Similar Profiles
Raphael DievosRaphael Dievos
Translator at UtechTranslator at Utech
David PondersDavid Ponders
Utility Foreman at UtechUtility Foreman at Utech
K'hymion WrightK'hymion Wright
Volunteer Relations Coordinator at UtechVolunteer Relations Coordinator at Utech