Outgoing professional with a background spent managing employees and projects in fast-paced environments. A driven Building Manager promoting exemplary talents in customer service, policy and procedure oversight and facility security measures.
Work History
Greentec Auto
Building Manager
Job overview
Maintain shop and office cleanliness
Call and schedule customer repairs
Manage employee time and schedule jobs for them
Answer phone for customer questions
Be knowledgeable of hybrid vehicles to inform customers
Inventory and shop vehicle upkeep/maintenance
Order supplies as needed
Send out shipments to company hub
Place orders from company hub for inventory/ customers
Build and install hybrid batteries as needed
Troubleshoot and resolve hybrid problems
Inspected grounds and facilities to identify necessary repairs.
Grako Tire Pros
Tire & Lube Tech/ Supervisor
Job overview
Dismount tires safely, Put new tires on and balance them
Oil changes also
Clean shop and keep it organized
Direct other employees to jobs. Help customers with their needs and find out what is wrong with their vehicle if its a mechanical problem
Test drive vehicles.
Dismounted, mounted and repaired tires according to manufacturer specifications.
Rotated, mounted and balanced tires on cars, trucks and vans.
Inflated tires to prescribed PSI per load requirements to optimize tire safety.
Checked, installed and repaired brake system components such as rotors, pads and drums.
Origins Fusion Grill
FOH Manager
Job overview
Make sure waitresses are taking food out in a timely manner
Making sure seating area is always clean
Handled complaints, settled disputes and resolved grievances to maintain customer satisfaction.
Chatting with customers and asking how their food was
Handling complaints from customers and resolving them
Nightly closure and cash handling as well as going to the bank for change or drops
Making sure kitchen staff is making correct food
Learning what every dish looks like
Helping waitresses take out the food if they are busy with another table.
Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
Home Depot Distribution Center
Supervisor
Job overview
Load and unload trailers with a forklift
Scan in product and allocate to proper department
Build trailer packets in the office
Switch out empty trailers for new ones
Make sure other employees working and not on their phone or just standing around talking
Know all the departments and how they work as well as working on the conveyor clearing jams.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained compliance with company policies, objectives and communication goals.
Worked with management team to implement proper division of responsibilities.
Set overall vision and provided team leadership.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Circuit City
Sales Floor Manager
Job overview
Schedule sales staff
Help customers with questions
Ensure cleanliness of sales floor
Deposit daily funds
Open and close store.
Education
Utah State University
Price, UT
Associate of Applied Science from Welding Technology
2020
Riverside Christian
High school diploma from Ged
05.2002
Skills
Very good with computers, forklifts and managing time Never late and do not call in sick
Customer service
Heavy lifting
Food safety
Vehicle maintenance
Operational Safety
Effective Planning
Critical Thinking
Oil change
Maintenance and Repair
Performance Assessment
Service technician experience
Heavy equipment operation
Blueprint reading
Restaurant Management
Store management
Timeline
Building Manager
Greentec Auto
Tire & Lube Tech/ Supervisor
Grako Tire Pros
FOH Manager
Origins Fusion Grill
Supervisor
Home Depot Distribution Center
Sales Floor Manager
Circuit City
Utah State University
Associate of Applied Science from Welding Technology