Summary
Work History
Education
Skills
Timeline
Hi, I’m

Alexander Russell

Dallas,TX
Alexander Russell

Summary

Outgoing professional with a background spent managing employees and projects in fast-paced environments. A driven Building Manager promoting exemplary talents in customer service, policy and procedure oversight and facility security measures.

Work History

Greentec Auto

Building Manager

Job overview

  • Maintain shop and office cleanliness
  • Call and schedule customer repairs
  • Manage employee time and schedule jobs for them
  • Answer phone for customer questions
  • Be knowledgeable of hybrid vehicles to inform customers
  • Inventory and shop vehicle upkeep/maintenance
  • Order supplies as needed
  • Send out shipments to company hub
  • Place orders from company hub for inventory/ customers
  • Build and install hybrid batteries as needed
  • Troubleshoot and resolve hybrid problems
  • Inspected grounds and facilities to identify necessary repairs.

Grako Tire Pros

Tire & Lube Tech/ Supervisor

Job overview

  • Dismount tires safely, Put new tires on and balance them
  • Oil changes also
  • Clean shop and keep it organized
  • Direct other employees to jobs. Help customers with their needs and find out what is wrong with their vehicle if its a mechanical problem
  • Test drive vehicles.
  • Dismounted, mounted and repaired tires according to manufacturer specifications.
  • Rotated, mounted and balanced tires on cars, trucks and vans.
  • Inflated tires to prescribed PSI per load requirements to optimize tire safety.
  • Checked, installed and repaired brake system components such as rotors, pads and drums.

Origins Fusion Grill

FOH Manager

Job overview

  • Make sure waitresses are taking food out in a timely manner
  • Making sure seating area is always clean
  • Handled complaints, settled disputes and resolved grievances to maintain customer satisfaction.
  • Chatting with customers and asking how their food was
  • Handling complaints from customers and resolving them
  • Nightly closure and cash handling as well as going to the bank for change or drops
  • Making sure kitchen staff is making correct food
  • Learning what every dish looks like
  • Helping waitresses take out the food if they are busy with another table.
  • Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.

Home Depot Distribution Center

Supervisor

Job overview

  • Load and unload trailers with a forklift
  • Scan in product and allocate to proper department
  • Build trailer packets in the office
  • Switch out empty trailers for new ones
  • Make sure other employees working and not on their phone or just standing around talking
  • Know all the departments and how they work as well as working on the conveyor clearing jams.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Set overall vision and provided team leadership.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

Circuit City

Sales Floor Manager

Job overview

  • Schedule sales staff
  • Help customers with questions
  • Ensure cleanliness of sales floor
  • Deposit daily funds
  • Open and close store.

Education

Utah State University
Price, UT

Associate of Applied Science from Welding Technology
2020

Riverside Christian

High school diploma from Ged
05.2002

Skills

  • Very good with computers, forklifts and managing time Never late and do not call in sick
  • Customer service
  • Heavy lifting
  • Food safety
  • Vehicle maintenance
  • Operational Safety
  • Effective Planning
  • Critical Thinking
  • Oil change
  • Maintenance and Repair
  • Performance Assessment
  • Service technician experience
  • Heavy equipment operation
  • Blueprint reading
  • Restaurant Management
  • Store management

Timeline

Building Manager

Greentec Auto

Tire & Lube Tech/ Supervisor

Grako Tire Pros

FOH Manager

Origins Fusion Grill

Supervisor

Home Depot Distribution Center

Sales Floor Manager

Circuit City

Utah State University

Associate of Applied Science from Welding Technology

Riverside Christian

High school diploma from Ged
Alexander Russell