Alexander Salpietro

Responsible for leading the CCTV, Local Area Network and Wireless Area Network for our largest clients such as NFL Superbowl, Formula 1 and Coachella Music Festival.

• Created new on-site efficiencies to streamline operations and effectively reduced company expenditures such as unnecessary over time payroll and building materials.
• Helped retain clients by providing better camera views on-site rather then doing what has been done previous years. This helped secure multi-year contracts instead of annual contracts.
• Troubleshot hardware and software to determine and rectify network problems.
• Diagnosed and resolved hardware, software and network problems and replaced defective components.

Responsible for setup and maintenance of RFID and bar code based access control and box office equipment for music festivals and other large scale live events. Required extensive pre-planning and coordination with both internal and external entities, as well as, shipping/travel logistics, network/power/mechanical troubleshooting and staff management.

• Met with senior management to determine needs and develop roadmaps.
• Implemented and maintained high standards of quality in all areas.
• Monitored team performance to assess training requirements and areas in need of improvement.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service

Working to ensure great service is provided to client. Deploying and managing a network on short-term site, providing WIFI and hardlines through a fiber network.

• Performed troubleshooting to correct computer hardware and software malfunctions.
• Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks
• Diagnosed and troubleshot hardware, software and network issues

Helped with bringing in new staff and lead on-site training which changed scope of on-site operations to be extremely efficient and cost effective. Was given responsibility of leading all deployments and left with a perfect track record - including many troubleshoots and pressure moments with lead to success.

• Assumed responsibility for personnel deployed to work site.
• Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
• Complied with safe operating practices and assessed operational procedures against best practices.
• Monitored, coached, and supervised team average of 10 employees.
• Coordinated site investigations, documented issues, and escalated to executive teams.
• Maintained records and logs of work performed and materials and equipment used
• Created weekly and monthly reports and presentations for management team