Shipping and Receiving Clerk
FedEx
Santa Fe Springs, CA
10.2025 - 03.2026
- Processed incoming shipments, verifying quantities and condition of items received.
- Organized inventory in designated areas to optimize space and accessibility.
- Operated forklifts and pallet jacks to move goods safely within the facility.
- Assisted with packaging and labeling outgoing shipments to ensure accuracy.
- Maintained cleanliness and organization of shipping and receiving areas.
- Collaborated with team members to enhance efficiency during peak periods.
- Documented discrepancies in shipments, reporting issues for resolution.
- Followed safety protocols consistently to minimize workplace hazards.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
- Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.
- Assisted customers with inquiries, providing accurate information and support.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.