Summary
Overview
Work History
Education
Skills
Languages
Timeline
GeneralManager
Alexander Scales

Alexander Scales

Frisco,Texas

Summary

Friendly and adaptable with strong ability to navigate diverse environments and build rapport. Well-versed in communication techniques and observational skills, ensuring effective information gathering and problem-solving. Committed to delivering impactful results by leveraging analytical abilities and proactive mindset. Also a driven and capable member of any kitchen team.

Overview

1
1
year of professional experience

Work History

Field Agent/Merchandiser

Trax
10.2024 - Current
  • Developed strong relationships with clients, leading to increased trust and repeat business.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Implemented innovative solutions to overcome obstacles encountered in the field, resulting in improved efficiency.
  • Prepared and finalized audit documentation.
  • Optimized resource allocation by prioritizing tasks based on urgency, importance, and available resources.
  • Updated pricing and signage to complete product displays and educate customers.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
  • Coordinated with store management to identify and capitalize on cross-merchandising opportunities.

Team Member

Whataburger
09.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted with inventory counts and stocking of merchandise.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.

Line Cook

Flix Brewhouse
01.2024 - 07.2024
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Plated and presented all dishes to match established restaurant standards.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.
  • Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
  • Assisted in training of new line cooks, ensuring they met kitchen's high standards quickly.
  • Maintained high standards of food safety and hygiene, surpassing health inspection requirements (96 on last inspection)

Education

High School Diploma -

Wakeland High School
Frisco, TX
05-2024

Skills

  • Knife skills
  • Cooking techniques
  • Food safety and sanitation
  • Effective communications
  • Team collaboration
  • Kitchen equipment operation and maintenance
  • Food plating and presentation
  • Made-to-order meals
  • New hire training
  • Vendor relations
  • Audit planning
  • External auditing
  • Report creation
  • Data collection
  • Relationship building
  • Product sales support
  • Customer service

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Field Agent/Merchandiser

Trax
10.2024 - Current

Team Member

Whataburger
09.2024 - Current

Line Cook

Flix Brewhouse
01.2024 - 07.2024

High School Diploma -

Wakeland High School

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Alexander Scales