Adaptable and detail-oriented individual with a background in customer service. Known for strong problem-solving abilities and effective collaboration, contributing to enhanced customer experiences and operational improvements.
Work History
Golf Shop Attendant
3 Years 6 Months
Latrobe Country Club | 04.2023 - Current
Assisted customers with product selection and service inquiries.
Processed transactions efficiently using point-of-sale systems.
Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
Developed strong relationships with members to enhance customer loyalty and satisfaction.
Assisted golf professionals with various tasks, including tournament preparation and execution.
Chick-fil-A Team Member
2 Years
Chick-fil-A | 08.2020 - 08.2022
Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
Assisted in training new staff on operational procedures and customer interaction best practices.
Operated kitchen equipment efficiently while adhering to food safety standards and guidelines.
Collaborated with team members to maintain cleanliness and organization throughout the restaurant.
Outdoor Staff Member
2 Months
Pennsylvania Outdoor Corps | 06.2019 - 08.2019
Assisted local State Parks with trail maintenance and restoration projects, ensuring safety protocols were followed.
Collaborated with team members to execute outdoor community service initiatives effectively.
Provided support in organizing volunteer events, enhancing community engagement efforts.
Operated hand tools and equipment for landscaping and habitat improvement tasks.