Alexander Shapiro
Tempe,AZ
Summary
Progressive Senior Consulting Manager with a superior understanding of client engagements and supply chain consulting. Skilled in critical thinking and solutions-oriented planning, applying advanced understanding human relations. Determined to increase company profits and streamline processes.
Overview
12
12
years of professional experience
Work History
Regional Consulting Manager
StormWind Studios
11.2022 - Current
- Directed major client engagements and monitored asset managements
- Surpassed a monthly quota through effective client engagement.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Flow Lead
Amazon
06.2020 - 11.2022
- Performed lead role in warehouse relations by handling warehouse complaints and requests.
- Approved the flow of the warehouse using data and analytics.
- Monitored area activities by observing warehouse flow.
- Blocked and braced freight to prevent shifting and product damage during transport.
Store Sales Manager
Americas Mattress
11.2016 - 06.2020
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Sales Professional
Larry H. Miller
05.2012 - 10.2016
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Maintained consistent car sales by developing and deepening positive customer connections.
- Applied prospecting expertise to generate and pursue leads, setting up appointments, and site visits to maintain budding relationships.
- Implemented effective networking strategies and elevated new business opportunities.
Education
High School Diploma -
Rio Rancho High School
Rio Rancho, NM05.2012
Skills
- Business Analysis
- Organizational Development
- Coaching and Mentoring
- Account Management
- Employee feedback
- Data Analytics
- Process Improvement
Timeline
Regional Consulting Manager
StormWind Studios
11.2022 - Current
Flow Lead
Amazon
06.2020 - 11.2022
Store Sales Manager
Americas Mattress
11.2016 - 06.2020
Sales Professional
Larry H. Miller
05.2012 - 10.2016
High School Diploma -
Rio Rancho High School
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