Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Non-Field-Related Roles — Customer Service & Technical Sales
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Alexander Shay Walker

ELYRIA,OH

Summary

Operations professional prepared for this role with strong analytical skills and strategic mindset. Demonstrated ability to streamline processes, optimize resources, and enhance operational efficiency. Strong focus on team collaboration and adaptability to changing needs. Expertise in data analysis, project management, and problem-solving, ensuring reliable and impactful performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cybersecurity Operations Analyst I-III

FirstEnergy Corporation
01.2021 - Current
  • Serves as Incident Commander, taking charge during live enterprise incidents to ensure effective response and resolution.
  • Translates complex cyber incidents into briefings suitable for executives and board members, facilitating informed decision-making.
  • Develops detection logic and creates real incident case studies that are tailored for classroom instruction, enhancing educational impact.
  • Mentors analysts by explaining investigative methodology in real time, supporting their professional growth and improving team performance.

IT Security Analyst Intern

FirstEnergy Corporation
01.2021 - 01.2021
  • Supported SOC operations and participated in hands-on investigations, contributing to the organization's security posture.
  • Engaged in creating threat emulation campaigns to run against the enterprise network to test and develop custom rule based content

System and Network Monitoring Analyst (SNOC)

FirstEnergy Corporation
01.2020 - 01.2021
  • Analyzed and responded to issues that arouse on WINDOWS, LINUX and UNIX severs
  • Monitored FirstEnergy assets
  • Monitored and analyzed network traffic
  • Operated under ticket and alarm-based monitoring
  • Operated Energy management system (EMS)
  • Coordinated issues between different phone companies and FirstEnergy staff
  • Diagnosed and analyzed network issues
  • Engaged teams necessary to resolve network issues

Education

Bachelor of Applied Science - Cyber and Information Security

University of Akron
05-2022

Associate of Applied Science - Cyber & Information Security

Lorain County Community College
12-2019

Associate of Applied Science - Computer & Digital Forensics

Lorain County Community College
05-2019

Skills

  • Incident Response and Incident Command
  • Threat Detection Engineering
  • SOC Operations
  • Threat Hunting
  • Executive Communication During Cyber Incidents
  • Security Metrics and Dashboarding
  • Digital Forensics
  • SIEM and SOAR experience
  • Hack The Box
  • Log analysis
  • EDR
  • XDR

Accomplishments

    Hack The Box (HTB) Genesis Pro Lab provides a Certificate of Completion

Certification

Hack The Box — Earned Genesis Network Full Compromise Certification, validating hands-on proficiency in cybersecurity challenges.

Timeline

Cybersecurity Operations Analyst I-III

FirstEnergy Corporation
01.2021 - Current

IT Security Analyst Intern

FirstEnergy Corporation
01.2021 - 01.2021

System and Network Monitoring Analyst (SNOC)

FirstEnergy Corporation
01.2020 - 01.2021

Bachelor of Applied Science - Cyber and Information Security

University of Akron

Associate of Applied Science - Cyber & Information Security

Lorain County Community College

Associate of Applied Science - Computer & Digital Forensics

Lorain County Community College

Non-Field-Related Roles — Customer Service & Technical Sales

  • 2015–2020
  • Customer-facing roles supporting technology sales, troubleshooting, transactions, and service delivery in fast-paced retail and campus environments at:
  • Goodwill (2015)
  • Market Source (Target) (2017)
  • LCCC Bookstore (2019)