
Results-oriented, with 17 years in the automotive industry.
Demonstrates ability to complete tasks accurately despite interruptions and competing demands.
Detail-oriented leadership with great communication and computer skills and a track record of executing and exceeding operational goals.
-Diagnose mechanical an electrical problems using Elsa Pro computer software and diagnostic tools.
-Maintain a clean working environment at all times.
-Technically proficient with an understanding of vehicle systems, such as the engine, transmission, electrical, and braking systems.
-Good customer service and communication skills. Able to explain complex issues in simple terms, set expectations, and build trust while empathetic and customer-centric
-Maintenance and repair vehicles.
-Perform vehicle diagnostics
-Provide great customer service.
-Employee schedules
-Maintenance on shop equipment
-Order and track shop supplies
-Employee training
-Work with management, advisors, technicians and customers to ensure an accurate and timely repair.
-Be available to employees for help or guidance during difficult repairs or diagnostics.
-Provide a positive and fun work environment
-Perform maintenance and repair on customer vehicles.
-Diagnose problems using the diagnostic equipment and test the functionality of parts and systems
-Provide memorable customer service when explaining automotive repairs and concerns.
-Repair and replace brake pads, wheel bearings, sensors and other parts.
-Willingness to learn with hands-on training and continue to get additional certification as needed.
-Keep repair shop clean and organized.
-Keep a professional appearance.
-Basic car maintenance work and small repairs.
-Oil changes, cleaned vehicle's interior, replaced wiper blades, installed car batteries and performed tire rotations, brakes, tires and alignments