Alexander Silverman CFSP
Columbus,OH
Summary
Results-driven professional with a proven track record in sales, project management, and operational leadership within the food service and kitchen equipment industries. Adept at optimizing processes, enhancing client satisfaction, and driving revenue growth. Strong communicator and strategic leader with expertise in high-volume operations, cross-functional collaboration, and technology-driven solutions. Skilled in custom fabrication, field dimensions, blueprint interpretation, and construction project coordination to ensure flawless execution. Extensive experience in commercial food service equipment, dealer relationships, and supply chain management to streamline procurement and distribution processes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Account Manager
N. Wasserstrom
03.2023 - Current
- Led cross-functional teams in executing large-scale restaurant projects, overseeing site planning, design implementation, and supply chain logistics.
- Increased sales revenue by identifying new business opportunities.
- Managed a $10M+ portfolio, ensuring 98% on-time project completion.
- Improved customer retention rate through enhanced service coordination and relationship management.
Regional Director of Operations
Aramark
10.2021 - 03.2023
- Directed operations for multiple sites with a combined $15M annual revenue.
- Reduced operational costs by 15% through efficiency improvements and strategic vendor negotiations.
- Successfully led a 10-year contract renewal, the largest in the division.
- Developed and implemented sales strategies that increased new client acquisition by 25%, focusing on complex food service operations.
Food Service Director
Aramark
06.2014 - 10.2021
- Managed a $4.2M budget, exceeding revenue goals by 12% annually.
- Implemented a statewide Fresh Favorites program, increasing participation by 35%.
- Maintained a 95%+ audit compliance score consistently.
- Led project management initiatives for multi-unit food operations, streamlining processes and improving kitchen workflow efficiency by 20%.
Operations Manager
First Watch
06.2011 - 06.2014
- Increased revenue by 11% by optimizing labor management and improving service efficiency.
- Reduced staff turnover by 20% through employee engagement initiatives.
- Maintained labor costs at 22% and food costs at 20%, ensuring profitability.
- Oversaw sales forecasting and inventory management, ensuring alignment with operational demand in high-volume restaurant settings.
Education
Bachelor of Science - Food and Restaurant Management
The Ohio State University
Associates of Specialized Culinary Arts -
Le Cordon Bleu Institute of Culinary Arts
Skills
- Sales & Business Development
- Equipment Specification
- Client Relationship Management
- Budget & Cost Control
- High-Volume Food Service Operations
- Operational Efficiency
- Project & Logistics Management
- Computer skills: Office 365, Infor SyteLine ERP, Asana, Service Channel, Salesforce
Certification
- Certified Food Service Professional
- ServSafe Food Protection Manager
- ServSafe Instructor/Proctor
- State of Ohio Level 2 Food Protection
- ACF Certified Culinarian
- NRAEF Hospitality and Restaurant Management
- NRAEF Controlling Food Cost
- NRAEF ServSafe Alcohol
- NRAEF Customer Service
Awards & Volunteer Experience
- 2018 Aramark Sell & Serve with Passion Award
- 2019 Aramark Management Top Performer
- 2021 Safety & Quality Assurance District Lead
- Councilman, City of Bexley
- Director of Events & Community Outreach, Bexley Minority Parent Alliance
- Chair, Bexley Celebrations & Events Committee
- PTO President, Bexley City Schools
Hobbies & Interests
- Exploring global cuisine and discovering new restaurants
- Local politics, community outreach and event creation
- Traveling to experience diverse cultures
- Cooking and experimenting with innovative recipes
Timeline
Account Manager
N. Wasserstrom
03.2023 - Current
Regional Director of Operations
Aramark
10.2021 - 03.2023
Food Service Director
Aramark
06.2014 - 10.2021
Operations Manager
First Watch
06.2011 - 06.2014
Bachelor of Science - Food and Restaurant Management
The Ohio State University
Associates of Specialized Culinary Arts -
Le Cordon Bleu Institute of Culinary Arts
Similar Profiles
Shayne MoonShayne Moon
Account Supervisor at N. WasserstromAccount Supervisor at N. Wasserstrom
Alexander SilvermanAlexander Silverman
Account Manager at N. WasserstromAccount Manager at N. Wasserstrom
Tammy PetersTammy Peters
Operations Supervisor at WasserstromOperations Supervisor at Wasserstrom