Alexander Simmons
Independence,MO
Summary
Deticated and adaptable professional with a strong background in customer service and team leadership from my experience at Sarpino's. Proven ability to enhance customer satisfaction through effective problem-solving and communication. Dependable and organized, I thrive in fast-paced environments while maintaining a positive attitude and fostering collaboration among team members.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Private First Class
Us Marine Corp
01.2024 - 11.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment. Team of 25+ people.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
Shift Manager/Key Holder
Legs, LLC (Sarpino's)
11.2018 - 12.2023
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
- Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
- Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
- Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
- Ensured compliance with all company standards as well as local health and safety regulations during each shift.
- Propelled market share to surge ahead of competitors and earn #1 ranking.
- Managed inventory levels, ensuring adequate stock for smooth business operations and minimizing waste.
Education
High School Diploma -
Department of Education Secondary Education
Kansas City, MO06.2017
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Flexible and adaptable
- Calm under pressure
- Organization and time management
Timeline
Private First Class
Us Marine Corp
01.2024 - 11.2024
Shift Manager/Key Holder
Legs, LLC (Sarpino's)
11.2018 - 12.2023
High School Diploma -
Department of Education Secondary Education
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