Alexander Skupa
Redmond,WA
Summary
Server with 12 years of extensive experience in the hospitality industry, demonstrating exceptional customer service, food safety, and communication skills. Known for creating a welcoming environment and efficiently handling multiple tasks to ensure guest satisfaction. Consistently praised for attention to detail and the ability to anticipate and meet guest needs, contributing to a seamless dining experience.
Overview
13
13
years of professional experience
Work History
Event Server
Instawork
03.2024 - Current
- Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Provided friendly, courteous service to create memorable moments for guests.
- Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues.
- Optimized table settings for maximum efficiency in serving guests while maintaining elegant presentation standards.
Server
Ipic
02.2014 - 05.2024
- Greeting guests and ensuring they feel welcomed and comfortable
- Serving food and drinks promptly and accurately
- Anticipating guest needs and providing exceptional service
- Checking on guests regularly to ensure satisfaction
- Clearing tables and resetting them for the next guests
- Cleaning and maintaining the dining area, including restrooms
- Staying updated on menu items, ingredients and specials
- Assisting with event setup, including arranging tables and chairs
- Working efficiently during long shifts to provide excellent service
- Handling customer complaints or concerns professionally and promptly
- Following health and safety guidelines to maintain a clean and safe environment.
Server
Red Robin
08.2012 - 07.2014
- Greeting guests creating a positive first impression
- Managing the waitlist and estimating wait times
- Communicating with the kitchen and fellow servers
- Paying close attention to allergies and dietary restrictions
- Coordinating with the kitchen to ensure timely food preparation
- Double-checking orders before they are served to guests
- Maintaining a clean and organized work area
- Following food safety and hygiene protocols
- Remaining calm and professional during busy times
- Providing exceptional customer service and addressing any concerns promptly.
Education
High school diploma -
Eastlake High School
Sammamish, WAAdditional college classes -
Bellevue College
Skills
- Reliability and punctuality
- Food safety knowledge
- Food handling
- Professional Appearance
- High-volume dining
References
- Tucker Cole, 206-930-7796, GM IPIC
- Daniel Hutchinson, 206-335-1252, SGM IPIC
- Jason Urschel, 425-215-6553, Coworker IPIC
Timeline
Event Server
Instawork
03.2024 - Current
Server
Ipic
02.2014 - 05.2024
Server
Red Robin
08.2012 - 07.2014
High school diploma -
Eastlake High School
Additional college classes -
Bellevue College
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