Alexander Smith
Summary
Dynamic leader with a proven track record at Universal Joint, excelling in customer service and inventory control. Skilled in decision-making and employee training, I fostered team cohesion and streamlined operations, significantly enhancing efficiency. My approach builds strong relationships and promotes a supportive, achievement-oriented environment.
Overview
8
8
years of professional experience
Work History
Bartender Shift Manager
Universal Joint
05.2020 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team by creating processes that allowed new servers to succeed.
- Promoted a positive work environment through open communication and constructive feedback.
- Excelled in every store position and regularly backed up front-line staff.
- Implemented process improvements that streamlined daily operations, enhancing overall efficiency within the shift. (i.e., created inventory spreadsheets and enhanced inventory-taking processes.)
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
After-School Care Provider
Greenville County School District
08.2019 - 06.2022
- Provided homework assistance, resulting in better understanding of subject material and increased confidence in students.
- Ensured timely pick-up of children from their classrooms at dismissal time, maintaining punctuality across the program schedule.
- Provided emotional support when needed, helping students navigate through challenging personal issues while fostering resilience and coping skills development.
- Developed strong relationships with students and parents, creating a supportive and welcoming environment.
Fry Cook
Fuddruckers Restaurants LLC
10.2016 - 06.2017
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Contributed to a positive team environment, collaborating with fellow cooks and staff members.
Education
High School Diploma -
Eastside High School
Taylors, SC06.2020
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Punctual and Reliable
- Inventory Control
- Customer Service
Timeline
Bartender Shift Manager
Universal Joint
05.2020 - Current
After-School Care Provider
Greenville County School District
08.2019 - 06.2022
Fry Cook
Fuddruckers Restaurants LLC
10.2016 - 06.2017
High School Diploma -
Eastside High School
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