Alexander Staub
Manchester,PA
Summary
Highly productive team member, well-versed in service delivery standards. Offering years of experience in customer service-oriented positions.
Overview
5
5
years of professional experience
Work History
General Laborer
Anstadt Communications
York, PA
05.2019 - Current
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
- Operated pallet jacks to load and unload supplies and materials.
- Printed and applied shipping labels for boxes and packages according to product distribution instructions.
- Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
Customer Service Specialist
Christmas Tree Shops
York, PA
03.2022 - 08.2023
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Resolved customer inquiries, questions and concerns to consistently offer quality service.
- Assisted with closing procedures.
Cashier
Giant Food Stores
Manchester, PA
08.2022 - 06.2023
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customer questions and provided store information.
Shift Lead
Auntie Anne's
Camp Hill, PA
08.2020 - 10.2021
- Coached and trained employees and managed daily work assignments to enhance operations.
- Delegated tasks to employees and monitored activities and task completion.
- Completed opening and closing duties.
- Resolved customer complaints and reported issues to senior management.
- Counted inventory, resolved issues and completed paperwork.
- Worked in a tight, fast-paced environment.
Education
BBA - Accounting And Finance
Shippensburg University of Pennsylvania
Shippensburg, PA05-2027
High School Diploma -
Northeastern Senior High School
Manchester, PA05-2023
Skills
- Quality Control
- Heavy Lifting
- Problem Resolution
- Conflict Mediation
- Willingness to learn
- Outstanding Customer Service
Affiliations
- Member of the Kappa Sigma Fraternity, Kappa Lambda Chapter
- Student Ambassador at Shippensburg University
Accomplishments
- Graduated High School as a member of Mu Alpha Theta, Math Honors Society
Timeline
Cashier
Giant Food Stores
08.2022 - 06.2023
Customer Service Specialist
Christmas Tree Shops
03.2022 - 08.2023
Shift Lead
Auntie Anne's
08.2020 - 10.2021
General Laborer
Anstadt Communications
05.2019 - Current
BBA - Accounting And Finance
Shippensburg University of Pennsylvania
High School Diploma -
Northeastern Senior High School