Alexander Stewart
Fayetteville,NC
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Overnight Stocking
Five Below
11.2024 - 01.2025
- Efficiently stocked and organized merchandise on shelves, ensuring products were readily available for customers during store hours
- Ensured that all products were faced, aligned, and properly labeled to maximize visibility and customer accessibility
- Removed all boxes and related trash from sales floor and processed through compactors.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Server
Hy-Vee
09.2021 - 11.2022
- Demonstrated hospitality and customer service while greeting tables
- Communicated professionally with customers, colleagues, and supervisors
- Memorized menu additions, changes, and limited offerings
- Maintained customer satisfaction rate of 95% by resolving issues promptly
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Sales Associate
Great American Cookies
05.2021 - 08.2021
- Processed payments quickly to keep customer flow moving
- Maintained customer satisfaction, quickly resolving issues and offering expert assistance
- Demonstrated selling experience in fast-paced, service-oriented retail setting
- Met sales quotas by utilizing upselling opportunities
Sales Associate
Bubble Tea Zone
08.2020 - 10.2020
- Navigated periods of high volume with calm demeanor to keep store operating to standard
- Addressed and resolved customer issues to promote satisfaction
- Prepared and served coffee, tea, and hot cocoa
Education
Bachelor of Science - Cyber Security And Information Assurance
Western Governors University
Salt Lake City, UT08-2028
High School -
Northside High
Jacksonville, NC07.2019
Skills
- Operating Systems: Windows, Linux, macOS
- Networking: IP addressing, DNS, routing, network troubleshooting
- System Administration: Configuration and maintenance of operating systems, command-line tools
- Security Best Practices: Device and network security, firewalls, malware protection
- Soft Skills: Customer service, communication, problem-solving, team collaboration
Certification
Google IT Support, 08/01/20, 10/01/20
Google IT Support
- Troubleshooting and Problem Solving: Gained expertise in diagnosing and resolving technical issues with hardware and software, focusing on customer support and incident resolution.
- System Administration: Proficient in setting up, configuring, and maintaining operating systems such as Windows, Linux, and macOS. Familiar with command-line tools and system configurations.
- Networking: Understanding of basic networking concepts, including IP addressing, DNS, routing, and network troubleshooting.
- Security Best Practices: Knowledgeable in cybersecurity practices, such as securing devices and networks, using firewalls, and protecting against malware.
Timeline
Overnight Stocking
Five Below
11.2024 - 01.2025
Server
Hy-Vee
09.2021 - 11.2022
Sales Associate
Great American Cookies
05.2021 - 08.2021
Sales Associate
Bubble Tea Zone
08.2020 - 10.2020
Bachelor of Science - Cyber Security And Information Assurance
Western Governors University
High School -
Northside High
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