Alexander Strong
Lacon,IL
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
15
15
years of professional experience
12
12
years of post-secondary education
Work History
Office Manager/Community Impact Specialist
Brightside Clinic
12.2020 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Grant Billing.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Administrative Assistant
Empowering Minds
11.2020 - 12.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Patient Care Technition
OSF Saint Francis Medical Center
01.2010 - 01.2021
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Education
Illinois Central College
East Peoria, IL 01.2010 - 05.2022
High School Diploma -
Midland High School
Varna, IL 05.2009
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Customer Relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative Support
- Clerical Support
- Credit and collections
- Relationship Building
- Scheduling
- Operations Management
- Supply Management
- Event Coordination
- Business Administration
- MS Office
- Teamwork and Collaboration
- Good Judgment
- Team Development
Timeline
Office Manager/Community Impact Specialist
Brightside Clinic
12.2020 - Current
Administrative Assistant
Empowering Minds
11.2020 - 12.2021
Patient Care Technition
OSF Saint Francis Medical Center
01.2010 - 01.2021
Illinois Central College
01.2010 - 05.2022
High School Diploma -
Midland High School
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