Alex Sweeney
Saint Paul,MN
Summary
Hard-working Barista with excellent communication and teaching skills and an infectious passion for customer connections. Maintains calm, mature and professional demeanor and proactive approach to problem-solving and staff management. Works very well under pressure and in fast-paced settings. Ready to leverage experience and skills to inspire and lead with every cup.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
Roseville, MN
04.2023 - Current
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
Parking Attendant Supervisor
University of Minnesota
Minneapolis, MN
07.2019 - 06.2021
- Handled ingress and egress of over 15 parking facilities during events with attendances of up to 50,000 people
- Oversaw and optimized work of 80 parking attendances performing fast-paced customer service and cash handling
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
Line Service Technician
Elliot Aviation
Eden Prairie, MN
11.2021 - 01.2022
- Handled towing, fueling, marshalling, and general management of up to 30 aircraft simultaneously
- Coordinated employee duties to keep pace with business needs and meet company demands
- Performed regular safety checks with care and diligence in accordance with strict regulations
- Built strong relationships with customers through positive attitude and attentive responses
Education
Graduate Studies - Mathematics
University of Minnesota - Twin Cities
Minneapolis, MN2023
Bachelor of Science - Mathematics
University of Minnesota - Twin Cities
Minneapolis, MN2022
Skills
- Friendly and Outgoing
- Prioritization and Delegation
- Coaching
- Cleanliness
- Problem Solving
- Team Leadership
Related Experience
Math and Physics Tutor, 2017 - 2023
- Teaching basic and university-level math and physics nearly every day in online and in-person environments
Timeline
Barista
Starbucks
04.2023 - Current
Line Service Technician
Elliot Aviation
11.2021 - 01.2022
Parking Attendant Supervisor
University of Minnesota
07.2019 - 06.2021
Graduate Studies - Mathematics
University of Minnesota - Twin Cities
Bachelor of Science - Mathematics
University of Minnesota - Twin Cities