Alexander Tamdeemir
New Haven,CT
Summary
Results-driven individual with a strong background in customer service and security management. Expertise in schedule management and fostering positive guest relations, consistently enhancing customer satisfaction and loyalty.
Overview
26
26
years of professional experience
Work History
Uber Driver
Uber
02.2014 - 03.2023
- Maintained strict compliance with safety rules for passenger and driver protection.
- Followed regular schedule of pickups for individual customers and groups.
- Helped passengers feel comfortable by keeping pleasant temperatures and clean car interiors.
Casino Supervisor
Sea Escape
Fort Lauderdale, Florida
11.2006 - 07.2008
- Managed table games personnel by handling scheduling, task delegation and employee relations.
- Maintained accurate records of cash supply transfers in alignment with regulatory requirements.
- Circulated gaming tables to monitor dealer operations and player participation.
Surveillance operator
Hilton Bucharest
Bucharest, Romania
12.2001 - 03.2003
- Monitored facility activities in multiple areas using CCTV cameras, video recorders and computers.
- Observed gaming tables, slots and poker rooms throughout casino via live video feeds.
- Identified suspicious activity through strong understanding of cheating techniques and advantage play methods.
- Submitted highly detailed surveillance reports to professionals, carefully documenting all activity during shift.
Casino dealer - Pit Boss
Casino Austria
Jericho, Israel - Palestinia
01.1997 - 10.2000
- Opened game at assigned table by thoroughly inspecting cards and counting and verifying contents.
- Closed games by sorting cards, balancing racks and counting chips.
- Assisted players and guests with requests for information regarding gaming floor, slot machines, facilities and upcoming events.
- Maintained enjoyable environment by entertaining and engaging players at tables.
- Calmed down angry guests or patrons using skills in active listening and positive engagement.
Education
MBA - Business Administration And Management
Goldey - Beacom College
Wilmington, DE09-2021
Associate of Business Administration - Business Administration
Anadolu University
Eskisehir - Turkiye04-1990
Skills
- Licensing requirements
- Map reading
- Schedule management
- Reliability
- Excellent communication
- Business etiquette
- Analytical thinking
- Critical thinking
- Teamwork and collaboration
- Customer retention
- Fluent in English, Turkish
- Employee scheduling
- Casino game knowledge
- Table game supervision
- Guest relations
- Security management
- Observing operations
Languages
English
Full Professional
Turkish
Native/ Bilingual
German
Limited
Arabic
Limited
Timeline
Uber Driver
Uber
02.2014 - 03.2023
Casino Supervisor
Sea Escape
11.2006 - 07.2008
Surveillance operator
Hilton Bucharest
12.2001 - 03.2003
Casino dealer - Pit Boss
Casino Austria
01.1997 - 10.2000
MBA - Business Administration And Management
Goldey - Beacom College
Associate of Business Administration - Business Administration
Anadolu University